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Bank Jobs in Innisfil on

Last updated: 10 hours ago
Future Vacancies - Customer Experience Associate, Barrie, ON

Future Vacancies - Customer Experience Associate, Barrie, ON

The Toronto-Dominion Bank (Canada)Barrie, Ontario
Part-time
Show moreLast updated: 30+ days ago
Relationship Manager Intern, Commercial Financial Services - Agriculture

Relationship Manager Intern, Commercial Financial Services - Agriculture

RBC - Royal BankBarrie, ON
CAD78471–CAD106167 yearly
Show moreLast updated: 30+ days ago
  • New!
Network Analyst

Network Analyst

GTT, LLCBarrie, ON
CAD30–CAD40 hourly
Full-time
Show moreLast updated: 10 hours ago
  • Promoted
  • New!
General Accountant

General Accountant

Environmental 360 SolutionsBarrie, Ontario, Canada
Full-time
Show moreLast updated: 10 hours ago
Operations Agent

Operations Agent

NBCBarrie, Ontario
CAD58481–CAD112043 yearly
Full-Time
Show moreLast updated: 30+ days ago
Client Advisor

Client Advisor

0000050007 Royal Bank of CanadaBARRIE, Ontario, Canada
CAD49000–CAD66900 yearly
Full-time
Show moreLast updated: 30+ days ago
Branch Administrator - Part-time, Barrie

Branch Administrator - Part-time, Barrie

Right At Home Realty IncBarrie, Ontario
Part-time
Show moreLast updated: 2 days ago
Veterinary Assistant

Veterinary Assistant

Allandale Veterinary Hospital.Barrie, Ontario
CAD17–CAD18 hourly
Show moreLast updated: 30+ days ago
Outbound Sales Representative (Onsite)

Outbound Sales Representative (Onsite)

PC FinancialKeswick, ON
CAD8.3–CAD17 hourly
Full-time
Show moreLast updated: 30+ days ago
Bank Credit Services Representative - H

Bank Credit Services Representative - H

CT BankBarrie, ON
Part-time
Show moreLast updated: 5 days ago
  • Promoted
Mortgage Development Manager

Mortgage Development Manager

National BankBarrie, ON, Canada
Full-time
Show moreLast updated: 1 day ago
Remote Entry-Level Currency Trader Job in Barrie, ON | Full Time

Remote Entry-Level Currency Trader Job in Barrie, ON | Full Time

Maverick FXBarrie, ON
CAD25000 yearly
Remote
Full-time
Show moreLast updated: 20 days ago
Senior Representative, School Banking Quality Assurance (Term)

Senior Representative, School Banking Quality Assurance (Term)

York Region District School BoardOntario, Canada
CAD64935–CAD76322 yearly
Full Time,Contract
Show moreLast updated: 30+ days ago
Account Administrator

Account Administrator

BrokerLinkBarrie, ON, CA
Permanent + 1
Show moreLast updated: 6 days ago
Merrill Financial Solutions Advisor - Orange County Inland Empire Market

Merrill Financial Solutions Advisor - Orange County Inland Empire Market

Bank of AmericaOntario
CAD100000 yearly
Full-time
Show moreLast updated: 30+ days ago
Insurance Advisor Life, Health & Wealth

Insurance Advisor Life, Health & Wealth

Royal Bank of Canada>INNISFIL, Canada
Full-time
Show moreLast updated: 20 days ago
RBC INSURANCE CAREER EVENT – INSURANCE ADVISOR LIFE, HEALTH & WEALTH

RBC INSURANCE CAREER EVENT – INSURANCE ADVISOR LIFE, HEALTH & WEALTH

0000055739 RBC Insurance Agency Ltd.BARRIE, Ontario, Canada
CAD50000 yearly
Full-time
Show moreLast updated: 30+ days ago
Senior Client Relationship Manager, Canadian Commercial Banking - Barrie, Ontario

Senior Client Relationship Manager, Canadian Commercial Banking - Barrie, Ontario

ScotiabankBarrie, ON, CA
Full-time
Show moreLast updated: 1 day ago
Sales Administrator

Sales Administrator

CB CanadaBarrie, Ontario, Canada
CAD117000 yearly
Show moreLast updated: 30+ days ago
NodeJS Developer

NodeJS Developer

Emonics LLCOntario, Canada
CAD100000–CAD120000 yearly
Show moreLast updated: 30+ days ago
Future Vacancies - Customer Experience Associate, Barrie, ON

Future Vacancies - Customer Experience Associate, Barrie, ON

The Toronto-Dominion Bank (Canada)Barrie, Ontario
30+ days ago
Job type
  • Part-time
Job description

Description

KEY ACCOUNTABILITIES

CUSTOMER

  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
  • Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and / or other transactions, as necessary) in an accurate and efficient manner
  • Assist with responding and resolving customer concerns, escalating when necessary
  • Identify customer needs and determine solutions to customer problems, and open a limited range of products and / or services for customers

SHAREHOLDER

  • Support the achievement of business objectives by supporting advice goals
  • Promote products, advice, services and banking capabilities
  • Understand and apply operating policies and procedures
  • Contribute to business objectives for Operational Excellence
  • Support the timely and accurate completion of business processes and procedures
  • Escalate non-standard or high-risk transactions / activities as necessary
  • Support and participate in process improvement opportunities
  • Ensure necessary due diligence to support the accuracy of all customer transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct
  • EMPLOYEE / TEAM

  • Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
  • Support the team by continuously developing knowledge in own area
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about all relevant or useful information related to day-to-day activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area / function and the bank, both internally and / or externally
  • BREADTH & DEPTH

  • Requires established customer service skills to perform a range of routine activities and multi-step customer transactions, generally with limited financial impact
  • Requires a broad knowledge regarding basic product suite of business supported
  • Evaluates and recommends customer solutions from established options
  • Understands how the assigned duties relate to others in the customer or advice team and how the team integrates with others
  • Identifies and assesses customer problems in straight forward situations using standard procedures, and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion
  • Impacts team results through the quality of the services or information provided to customers
  • Follows standardized advice and customer service procedures and practices and recommends opportunities to improve processes in their own work area
  • Uses communication skills to exchange / clarify product / process information with composure and ensures underlying details are understood
  • Requires working knowledge and skills developed through formal training or work experience
  • Generally reports to a Manager Customer Experience or Branch Manager
  • EXPERIENCE & EDUCATION

  • High School diploma and / or
  • 1+ years of relevant experience
  • Post-Secondary or Undergraduate degree (in related field) preferred
  • Who We Are :

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

    Our Total Rewards Package

    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

    Additional Information :

    We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

    Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

    Colleague Development

    If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

    Training & Onboarding

    We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

    Interview Process

    We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

    Accommodation

    Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

    We look forward to hearing from you!

    Language Requirement (Quebec only) :

    Sans Objet