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Business Liaison: Act as the IT point of contact for Service sector business units.
System Support: Support SAP solutions, specifically the MM, SD, WM, and SCM modules.
Data Management: Oversee master data management (materials, customers, and suppliers).
Requirements Analysis: Gather, analyze, evaluate, and prioritize system evolution requests from users. Translate business needs into comprehensive functional and technical requirements.
Strategy Alignment: Ensure solutions align with the organization's standards and IT strategy.
Continuous Improvement: Promote process standardization, solution integration, and innovation.
Project Collaboration: Collaborate with various IT teams to deliver projects.
Technical Advisory: Identify appropriate technologies to meet business needs and contribute to technical incident resolution.
Performance Monitoring: Track support activities, projects, and key performance indicators (SLA, KPI).
Communication: Regularly communicate progress, issues, and risks to stakeholders.
What you must have:
Education: Bachelor’s degree in Computer Science, Business Administration, or a related field.
SAP Expertise: 3 years of experience with SAP modules: MM, SD, WM, or SCM. Knowledge of both On-Premise and Cloud environments.
Technical Skills:
Strong knowledge of IT solutions and Cloud environments.
Understanding of data migration processes (ETL - Extract, Transform, Load).
Soft Skills: Ability to analyze business needs and translate them into functional/technical requirements; ability to collaborate with multidisciplinary teams.
Language: Excellent command of French and English (oral and written).
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
