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Last updated: 1 day ago
Manager, Marketing - Lifecycle Marketing

Manager, Marketing - Lifecycle Marketing

Canadian Blood ServicesCalgary, AB, CA, T3N 1S5
Full-time
Please note this role will work in a hybrid environment.The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based...Show moreLast updated: 8 days ago
  • Promoted
Digital Communications Specialist

Digital Communications Specialist

Trans Ova GeneticsRocky View County, CA
Permanent
SCCL is seeking a strategic communicator with a passion for the beef and dairy industry! The Digital Communication Specialist will lead digital campaigns, shape content strategy in close collaborat...Show moreLast updated: 28 days ago
Principal Software Engineer

Principal Software Engineer

ServiceTitanCanada Alberta
Remote
Full-time
We’re looking for someone to lead all technical aspects of an engineering team at ServiceTitan.You must have a strong background in responsive web application development, building distributed syst...Show moreLast updated: 30+ days ago
Engineering Operations Technician (EOT)

Engineering Operations Technician (EOT)

Amazon Data Services Canada, Inc.Airdrie, Alberta, CAN
Full-time
At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer.To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build...Show moreLast updated: 30+ days ago
  • Promoted
Senior Controls Engineer

Senior Controls Engineer

Propak Systems Ltd.Airdrie, AB, Canada
Full-time
Provides comprehensive engineering and design services by establishing the design criteria and implementing the preparation of specifications, design, computations, and deliverables according to pr...Show moreLast updated: 30+ days ago
Senior Controls Engineer

Senior Controls Engineer

PropakAirdrie, AB, CAN
Full-time
Provides comprehensive engineering and design services by establishing the design criteria and implementing the preparation of specifications, design, computations, and deliverables according to pr...Show moreLast updated: 30+ days ago
Equipment Maintenance Mechanic - Food Manufacturing

Equipment Maintenance Mechanic - Food Manufacturing

Shearer's FoodsAirdrie, Alberta, Canada
Full-time
For over 60 years, Super-Pufft has been in the snack food business.Over the past two decades since the business was purchased by new ownership, Super-Pufft has grown from a small popcorn factory to...Show moreLast updated: 30+ days ago
Software Engineer, Rust - AI Training (Freelance, Remote)

Software Engineer, Rust - AI Training (Freelance, Remote)

AlignerrAirdrie, AB, Canada
Full-time
AI models by creating high-quality data in their field of expertise to build the future of Generative AI.Alignerr is operated by Labelbox. Labelbox is the leading data-centric AI platform for buildi...Show moreLast updated: 25 days ago
Logistics Associate

Logistics Associate

Kornferry HoneywellAirdrie, Alberta (AB), Canada
Full-time
As an experienced Logistics Associate here at Honeywell, you will play a crucial role in the efficient and accurate handling of incoming and outgoing shipments for our IA / PMC business unit in Calga...Show moreLast updated: 1 day ago
Fit4Less Host - Airdrie Veterans

Fit4Less Host - Airdrie Veterans

GoodLife FitnessAirdrie, AB, Canada
Full-time
The Host provides friendly customer and membership services and completes daily cleaning and minormaintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated...Show moreLast updated: 2 days ago
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Manager, Marketing - Lifecycle Marketing

Manager, Marketing - Lifecycle Marketing

Canadian Blood ServicesCalgary, AB, CA, T3N 1S5
8 days ago
Job type
  • Full-time
Job description

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category : Communications, marketing and public affairs

Job posting ID : 7471

Employment status : Regular full-time

Possible schedule / FTE :  1.00

Classification : PTS / MGT / IT B

Salary / Rate of pay : $108,493 - $125,026

Application deadline : 2025-07-18

  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements :

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.
  • Do you currently work for Canadian Blood Services? All employees must apply via the .

    Together, we can make all the difference in the lives of others.

    Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

    If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

    We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

    About the role

    Canadian Blood Services is looking for a regular full-time Manager, Marketing – Lifecycle Marketing to join our dynamic Integrated Marketing team in our Donor Engagement and Corporate Reputation division .

    The Integrated Marketing team is responsible for developing and executing comprehensive, integrated marketing strategies aimed at building Canadian Blood Services’ brand, expanding our donor base, and enhancing donor loyalty.

    In this role, you will optimize our donor base and drive multi-product penetration through the design and delivery of the lifecycle marketing strategy and plan. Leading and inspiring a high performing team and working collaboratively across marketing and the wider enterprise, this critical marketing role will design and execute lifecycle marketing strategies to deliver class-leading B2B and B2C engagement, retention and customer lifetime value outcomes.

    To be successful in this role you will be required to thrive in an environment of problem solving, demonstrating advanced business acumen and a strong understanding of data, analytics and technology. You must also have experience in the design and operationalizing of behavioural segmentation, targeting strategies and value proposition design. You will bring extensive, in-depth knowledge of Customer Relationship Management (CRM) software and technologies, experience across addressable channels including email, SMS, outbound calling and push notifications. Additionally, you will have end to end campaign management experience including development of marketing automation programs, management of customer contact rules and campaign hierarchy, and directing trigger based (automatic and semi-automatic) and ad-hoc campaigns.

    You will work closely with the Associate Director, Lifecycle Marketing, and collaboratively across the integrated marketing team and wider organization – building and executing donor lifecycle journeys that enhance loyalty, meet both high volume and highly specific patient needs, manage donor frequency and optimize agile multi-product participation.

    Formula for success

  • Develop and execute a comprehensive strategy across the entire donor journey (onboarding to advocacy).
  • Design personalized omnichannel campaigns (email, SMS, push notifications, etc.) to enhance donor retention, engagement, and loyalty.
  • Use segmentation and insights to tailor experiences and maximize customer lifetime value.
  • Manage donor contact strategies and campaign calendars.
  • Use data and analytics to optimize campaigns and improve key metrics.
  • Report on campaign performance, ROI, and business impact.
  • Identify cross-sell opportunities and provide insights to senior leadership.
  • Work with internal teams and external vendors to deliver lifecycle campaigns.
  • Ensure alignment and integration with broader marketing initiatives.
  • Act as a subject matter expert in lifecycle marketing best practices.
  • Manage and allocate budgets effectively.
  • Collaborate on funding strategies to support lifecycle marketing goals.
  • Ensure transparency and accountability in budget reporting.
  • Desired education and skills

  • University degree in business, marketing or communications, or equivalent work experience is required.
  • 7+ years of experience in lifecycle marketing, email marketing, or customer retention roles, ideally within healthcare, nonprofit, or mission-driven organizations.
  • 5+ years in a marketing team leadership role.
  • Minimum of 5 years’ experience working within CRM and marketing automation technologies.
  • Proven experience developing, implementing and overseeing strategic lifecycle marketing initiatives across a broad range of targeted and personalized communication channels that deliver business and customer value.
  • Direction and development of marketing automation programs including trigger based, automated journeys and tactical or ad-hoc campaigns.
  • Strong understanding of the MarTech landscape and use of AI or Machine Learning to optimize campaigns.
  • Demonstrated experience in conducting regular evaluation and analysis of lifecycle / direct marketing campaigns to provide meaningful, actionable insights.
  • Experience across addressable channels including email, SMS, outbound calling, push notifications and website personalization.
  • Financial management, project management and marketing related certificates will be considered an asset.
  • An equivalent combination of education, training and experience may be considered.
  • What we offer you

  • 4 weeks' vacation
  • Annual performance award up to 10%
  • Comprehensive group health, dental and vision benefits for you and your family
  • Defined benefit pension plan
  • Employee discounts, wellness program, professional resources
  • What you can expect

  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time / 2 days of the week.
  • You may be required to travel a couple of times per year within Ontario, and as required.
  • Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

    If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

    We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list.

    Applicants who require accommodation should discuss their needs with us.

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