Bilingual Application Systems Trainer (Full-Time, Permanent)

Location This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote).

Office Locations :

North York location @ 243 Consumers Rd, North York, ON M2J 4W8 (near hwy. 404 and hwy. 401)

Burlington location @ 3215 North Service Road, Burlington, ON, L7N 3G2 (near hwy. 403 QEW and Guelph Line)

Starting April 2025, Burlington location will be relocated to our Brampton location @ 1 Presidents Choice Cir, Brampton, ON L6Y 5S5 (near hwy. 407 and Mississauga Rd)

Summary :

Lifemark Health Group is seeking a highly skilled and experienced Application Systems Trainer to join our dynamic team. In this role, you will work closely with product managers, business Subject Matter Experts (SME), and end-users to develop and deliver training programs for various applications used across Lifemark’s daily operations.

We are looking for someone with strong communication skills in English (required) and French (an asset), a passion for content creation, a self-starter attitude, and the ability to learn various proprietary applications.

Your Key Accountabilities

• Create and adapt source training materials for e-learning delivery using a Learning Management System (LMS) platform (Cornerstone Learn an asset)
• Collaborate with SMEs to plan, develop, and source new training and development programs according to the organization's needs
• Manage the roll-out of approved training and development programs, including the design and implementation of online training
• Design interactive, engaging and effective instructional materials to be used in a web-based format
• Efficiently convert complex information into comprehensive e-learning training modules
• Assist in the implementation and adoption of new technologies by providing training and support to end-users
• Work closely with Business Systems Analyst’s (BSA) to develop and implement test plans to verify functionality and operational processes
• Work closely with Product Manager to ensure effective planning for training and scheduled release needs
• Provide administration support for the learning management system, such as account setup, uploading modules, testing / QA and create learning campaigns in coordination with Coaches
• Ensure the employee experience meets the training goals, collect feedback for ongoing improvement and assess the impact of learning by developing evaluation strategies.

Your Tech Skills & Qualifications

After your successful probation period, you will :

Who We Are Lifemark Health Group is a market leader in customized healthcare solutions. As one of the largest and most comprehensive providers in Canada, we continue to grow exponentially. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022, you can read more about the acquisition here. Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups : Indigenous peoples, Newcomers to Canada, and Visible minorities. Please take some time to visit our corporate site at