Amazon Jobs in Hanover, ON

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Amazon • hanover on

Last updated: 1 day ago

Genesys Cloud Engineer

eTeamRemote, ON

CA$50.00–CA$55.00 hourly

Remote

The Contact Centre SME / Consultant will be responsible for managing contact centre transformation solutions & deployments. In this role the SME / Consultant will closely collaborate with business, infr...Show moreLast updated: 30+ days ago

Windows / Web application developer

Emonics LLCOntario, Canada

CA$99,900.00–CA$168,400.00 yearly

Minimum 5 years of experience in requirements analysis within a complex technical organization.Proficiency in software development methodologies, including web-based application development, data m...Show moreLast updated: 30+ days ago

Promoted

CDL Class A Driver - VFR Transport Inc.

Fleet JobsOntario, CA

CA$24.00 hourly

Full-time

Class A CDL Truck Drivers for the Amazon Freight Partner program.Morning, Afternoon, Overnight, Evening, Weekday and / or Weekend. Starting pay $24 per hour + benefits.We are hiring Class A CDL Driver...Show moreLast updated: 3 days ago

Business Analyst

Cleo ConsultingON, Canada

Full-time

Quick Apply

Assignment : RQ08857 - Business Analyst - Senior Job Title : Business Analyst Requisition (SS) : RQ08857 &l...Show moreLast updated: 12 days ago

Backbase Back End Java Developer (Canada)

AequilibriumOntario, Canada

CA$90,000.00–CA$120,000.00 yearly

Back End Java Developer - Backbase.We're looking for Back End Java Developer with expertise in integrating and extending the Backbase digital banking platform! When you join Aequilibrium, you get t...Show moreLast updated: 18 days ago

Entry-Level Market Researcher (Remote)

FocusGroupPanelthe Thousand Islands, Ontario, Canada, Canada

Remote

Part-time

Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or comput...Show moreLast updated: 30+ days ago

Promoted

Senior Business Analyst

Servion Global SolutionsOntario, Canada

Full-time

This role must have knowledge and / or relevant experience in the contact Center domain.This role is a major contributor to the requirements specification deliverables, therefore the Business Analyst...Show moreLast updated: 1 day ago

Infrastructure Engineer

VDart IncON, Canada

Full-time

Quick Apply

Job Title : Infrastructure Engineer Location : Mississauga...Show moreLast updated: 3 days ago

Senior Software Engineer, Ads Contextual Intelligence

redditRemote, Ontario, Canada

CA$130,000.00–CA$150,000.00 yearly

Remote

Reddit is a community of communities.It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote...Show moreLast updated: 30+ days ago

Lead Developer - Pipeline & Algorithms

Arctic WolfRemote, Ontario

CA$130,000.00–CA$180,000.00 yearly

Remote

Full-time

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security oper...Show moreLast updated: 30+ days ago

AWS S3, Software Development Engineer, S3 Storage Routing and Blob Placement

AmazonOntario, Canada

CA$191,800.00 yearly

Full-time

Amazon Simple Storage Service (S3) is storage for the Internet.Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon's proven ...Show moreLast updated: 21 days ago

Senior Software Engineer, Machine Learning Infrastructure

ThumbtackOntario

CA$112,800.00–CA$169,200.00 yearly

Full-time

As a Senior Software Engineer focused on ML Infrastructure, you’ll focus on bringing the Thumbtack’s ML Infrastructure vision to life. You’ll collaborate with engineers, applied scientists and produ...Show moreLast updated: 30+ days ago

Genesys Cloud Engineer

eTeamRemote, ON

30+ days ago

Salary

CA$50.00–CA$55.00 hourly

Job type

Remote

Job description

Position Description

The Contact Centre SME / Consultant will be responsible for managing contact centre transformation solutions & deployments.

In this role the SME / Consultant will closely collaborate with business, infra & corporate security functions to deliver a robust, scalable and secured outcome driven solutions.

Responsibilities / Skills :

Must Have Skills

years of experience
Hands-on delivery and solution experience with contact center solution, Genesys Cloud.
IVR and ACD development experience
Should have good understanding of Genesys Cloud Developer APIs and their usage.
Experience with scripting languages like JS, NodeJS.
Experience with AI / NLP engines - Google CCAI, Amazon Lex / Polly.
Good Understanding of contact center business operations, processes & transaction flows
Understand security requirements, industry specific compliance & certification requirements
Excellent verbal and written communication skills

Nice To Have

Experience / exposure with other contact centre solutions like Amazon Connect, Nice inContact.

Experience / exposure with leading CRM / case management solutions – Client, MSD,

Oracle Peoplesoft, SAP CC, Zendesk, ServiceNow, Jira, Freshdesk etc.

Experience with vendor evaluations, market analysis, vendor negotiations, vendor onboarding processes etc.