IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Registered Nurse, Intake, Adult Mental Health Outpatient Program

Your goal in this position is to perform, intake for an adult mental health population, collecting collateral information from patients, physicians and community agencies to determine suitability for services in the Adult Mental Health Outpatient program. You will perform phone / walk-in triage / intake interviews and refer to appropriate resources either at North York General Hospital or other agencies, based on acuity of symptoms and history of illness. You will maintain, update resource’s information and contacts and monitor the waitlist for services. You will also be responsible to determine urgency of referrals using established criteria, re-direct callers to suitable resources, consult members of the interdisciplinary team regarding issues related to the intake and provide short term counselling to a specified population.

You will be required on as needed basis to assist with providing coverage in the Wellness & Long Acting Injection Clinic for referred patients.

You will be responding for conducting the Point of Care Testing (POC) for clients who are on Clozaril and document same.

You will also participate in program and hospital committees and meetings, as required, collate and share up-to-date resource information and liaise with other agencies.

You will deliver patient / family driven care with an emphasis on assessment, education, prevention, maintenance, and restoration of health in a supportive and culturally sensitive manner. You’re a great relationship builder, and foster close contacts with peers across the entire organization. You have great interpersonal skills, and effortlessly connect with physicians, staff, patients, and families. You will take on the shared responsibility for ensuring that health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

Great Registered Nurses are :

• Organized – they embrace the challenge of prioritizing patient care demands in a fast paced environment, and are eager to engage with new challenges every single day
• Great Communicators – they communicate effectively with colleagues, staff, volunteers and families
• Decisive – at the end of the day, they have the ability to make the big decisions, to take ownership of their actions, and use their critical thinking and problem solving skills in the best interests of the patient
• Safety Conscious – they know that keeping everyone safe and healthy is the highest priority, and follow all H&S policies and guidelines
• Committed – they embrace our learning culture and demonstrate ongoing commitment to professional development to enhance their knowledge and skills

On a practical level, you will

Qualifications

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a full time regular position, with required 8 hours day shifts in the Adult Mental Health Outpatient program. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

INDO