Intake and Care Coordinator

Job Description

Job Description

Salary : $ 30.25 - $ 31.75 based on relevant experience and education.

Who We Are :

arc programs exists to create thriving communities, free of systemic barriers and full of belonging, equity, and hope. We have a bold vision to ensure everyone in our communities feels connected and cared for and are excited to be expanding our team to help us accelerate our impact!

We're Hiring!

We are now accepting applications for a temporary Intake and Care Coordinator to cover a leave and work out of the Family Connection Centre (FCC) in Kelowna.

Intake and Care Coordinators are the primary care coordinators within the FCC. Intake and Care Coordinators provide intake and service coordination functions for parents / caregivers and their children or youth with support needs, who are accessing services through the FCC.

Hours / Schedule :

• 1 Full-Time, Temporary position to cover a leave from Jan. 2026 - Beginning of February 2026.
• averaging 37.5 hours per week.

Responsibilities :

Intake and Care Coordinators will provide individualized service planning support for families, to address identified needs and coordinate access to FCC services :

Other responsibilities include :

Preferred Education and Experience :

A bachelors degree in a Social Services or Human Services discipline (i.e. : BSW, CYC, BA in Psychology etc.) with a minimum of 2-years relevant experience is preferred .

Other levels of qualifications including position-specific experience, knowledge and skills may be considered .

To be successful in your role, youll also need :

Other Requirements :

Given the nature of our work, please note that all shortlisted candidates :

Wage / Benefits :

$ 30.25 - $ 31.75 based on relevant experience and education.

Upon successful completion of a probationary period, full-time employees (minimum 20-hrs per week) are eligible for a full benefit package (including dental plan, vision coverage, life insurance, extended medical coverage, long-term disability plan, and RRSP or TFSA contributions)

New full-time employees are eligible for 3-weeks paid vacation to start, as well as paid sick days as described in agency policy.

Why were an employer of choice!

Like most in the social services sector, arc programs is an equal-opportunity employer. We embrace diversity and ensure everyone on the team demonstrates cultural safety and sensitivity of all populations we serve

But we believe theres more to our work culture that promotes high levels of employee satisfaction and retention

We are inclusive.

We use an anti-oppressive lens to inform our work with folx of all cultures, races, ethnic backgrounds, disabilities, neurodiversity, sexual orientation, gender identity and expression, socio-economic status, religions, and other oppressions to enhance our approach to equality.

We are ever-evolving.

We recruit and retain highly skilled staff and support their development through training, education, research, best practices, and innovation.

We foster a culture of continuous learning and lean into diverse perspectives, encouraging all voices to be heard and honoring the wisdom of Metaptmumk - 'all-around seeing,' a multidimensional way of knowing, doing and being that reinforces positive, reciprocal relationships between Indigenous and non-Indigenous peoples, while decolonizing western knowledge and supporting an intersectional lens to cultivate warm, reciprocal relationship - while engaging meaningfully with the provincial community social services sector, Indigenous communities and agencies.

Discover more about our agency services and work culture at arcprograms.

If you feel a connection to our values and work, we'd love to hear from you!

Click the "Apply for This Job" Button.

We appreciate your interest, but kindly note that due to the high number of applications we receive, only shortlisted applicants will be contacted.

We acknowledge that arc programs is situated in the ancestral, traditional and unceded territories of the Syilx peoples in the Okanagan and West Kootenay regions. We also acknowledge the Mtis peoples and the Inuit who reside in these regions.