Coordinator, Public Relations

Overview

Your difference is the difference. Do you love to develop and share great ideas? Do you believe your insights can drive people forward? Do you appreciate working with others and building on mutual successes? Perfect. We do, too.

As an employee-owned company, we foster a culture where our people can thrive — and by thrive, we mean a place where you can share your ingenuity, express your difference, and grow in your very own way. Whatever your area, no matter your grade, your unique skills and perspective will help drive change from operations to the C-suite, across a wide range of projects and channels.

Are you ready to build a future that’s uniquely yours? Join our award-winning team and make a difference that defines you.

Our Toronto office is looking for an enthusiastic and detail-oriented Public Relations Coordinator to join our growing team.

This is a fixed-term contract position ending in December 2026.

Duties

• Reporting directly to the Project Managers, the successful candidate will be responsible for:
• Serving as an accessible public information liaison with the general public, residents, and business owners to register inquiries or claims.
• Conduct periodic site visits and work closely with residents, businesses, and construction teams to help with the early identification and resolution of issues.
• Develop professional rapport with construction teams, residents and business owners.
• Assist Site Representatives and Contract Administrators with coordination of temporary water shut-offs, temporary lane closures, etc.
• Prepare and distribute public notices and construction updates.
• Maintain a log to track and follow up with all questions and complaints and facilitate the resolution of these issues.
• Respond to phone calls and emails from affected stakeholders.
• Attend meetings and prepare minutes.
• Other duties as required where appropriate for the position.

Qualifications

• Minimum 3-5 years’ experience in customer service or public relations.
• Knowledge in construction of Municipal and/or Transportation infrastructure projects is an asset but not required.
• Excellent interpersonal skills with a high level of problem-solving capabilities.
• Superior English communication skills both oral and written.
• Demonstrated experience in conflict management and negotiation is an asset.
• Strong computer skills and proficient with Microsoft Office suite.

Compensation

The salary range for this position is: $27-$30/hour

Compensation for this role will be determined based on a variety of factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business needs.

Diversity, Inclusion, And Accommodations

At RVA, we are committed to fostering a workforce that reflects the diversity of the communities in which we operate. RVA is an Equal Opportunity Employer that considers applicants without regard to age, race, colour, national origin, citizenship, sex, sexual orientation, religion, creed, marital status, disability, or any other protected status. If you require any special accommodations, please advise Human Resources. Any information received relating to accommodations will be treated as confidential.

At RVA, we use AI in our applicant tracking system to improve the efficiency and fairness of recruitment. Your application may be reviewed by both AI and our hiring team for a thorough evaluation.