Admin - Administrative Assistant - Advanced

Administrator -Cheque Processing Team

Toronto, ON (Onsite)

12 + Months

Daily Responsibilities

• Ensure timely and accurate acceptance, validation and preparation of instructions such as, but not limited to cheque issues, cheque deposits, stop payments, issue foreign drafts, stale dated cheques
• Create, review and, where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place
• Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation
• Ensure second level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution
• Investigate and respond to queries relating to the processing of instructions
• Cross train on all tasks within CPT
• Share knowledge with team members to assist in the resolution of more complex problems
• Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables
• Validate instructions against CPT processes and procedures and identify instructions that fall out of normal scope for escalation

Must have Skills

Nice to have skills

Mindlance is an equal opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process

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