Join to apply for the Trainer Telesales Staff role at Seven Retail .
Job Responsibilities :
- Provide accurate and clear training on beauty services, medical procedures, and post-treatment care to Telesales.
- Analyze complaints from clinics caused by Telesales errors and develop preventive actions to avoid future complaints.
- Perform daily Quality Control on chat agents.
- Master all medical services offered by the clinic, including procedures, latest medical technologies, and innovations in beauty healthcare.
- Design new training programs to introduce the latest beauty technologies.
- Update training materials based on the latest industry developments.
- Prepare weekly reports and present weekly reports to the Manager.
Skills Required :
Graduate from PTN with a minimum GPA of 3.3 or from PTS with a minimum GPA of 3.5.At least 2 years of experience as a sales trainer or beauty clinic trainer.Excellent public speaking and presentation skills.Logical and structured thinking abilities.Data management skills (Excel, Google Spreadsheet).Strong problem-solving skills.Good interpersonal skills.Critical thinking skills.Additional Information :
Seniority level : Entry levelEmployment type : Full-timeJob function : Education and TrainingIndustry : Consumer ServicesReferrals increase your chances of interviewing at Seven Retail by 2x.
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