Trainer Telesales StaffSeven Retail • Markham, York Region, CA
Trainer Telesales Staff
Seven Retail • Markham, York Region, CA
Il y a plus de 30 jours
Type de contrat
- Temps plein
Description de posteGraduate from PTN with a minimum GPA of 3.3 or from PTS with a minimum GPA of 3.5. At least 2 years of experience as a sales trainer or beauty clinic trainer. Excellent public speaking and presentation skills. Logical and structured thinking abilities. Data management skills (Excel, Google Spreadsheet). Strong problem-solving skills. Good interpersonal skills. Critical thinking skills. Seniority level : Entry level Employment type : Full-time Job function : Education and Training Industry : Consumer Services
Join to apply for the Trainer Telesales Staff role at Seven Retail .
Job Responsibilities :
- Provide accurate and clear training on beauty services, medical procedures, and post-treatment care to Telesales.
- Analyze complaints from clinics caused by Telesales errors and develop preventive actions to avoid future complaints.
- Perform daily Quality Control on chat agents.
- Master all medical services offered by the clinic, including procedures, latest medical technologies, and innovations in beauty healthcare.
- Design new training programs to introduce the latest beauty technologies.
- Update training materials based on the latest industry developments.
- Prepare weekly reports and present weekly reports to the Manager.
Skills Required :
Additional Information :
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Trainer • Markham, York Region, CA
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