Quality Specialist

Position Overview

Support the Quality Team through effective supplier relations to ensure customer satisfaction and compliance to business, customer, and regulatory requirements. Apply process improvement methodologies and Quality Assurance tools to improve supplier performance, customer service, quality, cycle, and delivery performance within an AS9100 / ISO9001 certified Quality Management System (QMS). Support direct contact with some of the largest customers and suppliers. This position will report to the Quality Assurance Manager.

Main Responsibilities

• Drive effective corrective actions with suppliers through root cause analysis to solve customer issues.
• Communicate directly with key customers to solve problems and drive effective solutions to completion.
• First Article & PPAP Reviews and Submissions.
• Generate drawings from CAD files via SolidWorks.
• Setup and maintain the optical sorting machine (mechanical setup, programming, preventative maintenance and optimization).
• Assist with establishing and facilitating Quality Policies and Procedures Training for personnel (i.e., training material and schedules).
• Develop and drive process consistency to ensure compliance with Customer requirements.
• Execute key Customer Improvement projects to reduce defects, cycle time, and improve fulfillment.
• Drive Quality improvements utilizing applicable Quality and Site metrics.
• Lead non‑conforming material, customer complaints, and Corrective / Preventive Action processes.
• Prepare sound responses to Customer‑issued Corrective Actions.
• Provide technical support to the Sales team.

Key Skills / Core Competencies

Desired Skills

Education / Experience

Company Overview

National Engineered Fasteners Group (NEF) is a firm dedicated to providing innovative and cost‑effective engineered fastening solutions to global manufacturers. Founded in 1996 by owners and staff with extensive fastener experience, NEF has established both exclusive and non‑exclusive distribution relationships with many leading North American and European manufacturers. NEF offers over 50,000 different fasteners and fastener‑related tools, including both standard and non‑standard custom‑manufactured engineered items, from office and warehouse facilities in Breslau.

About Distribution Services Group

Distribution Solutions Group (DSG) is a best‑in‑class specialty distribution company providing high touch, value‑added distribution solutions to the maintenance, repair, and operations (MRO), original equipment manufacturer (OEM) and the industrial technologies markets. DSG was formed through the strategic combination of Lawson Products, a leader in MRO distribution of c‑parts, Gexpro Services, a leading global supply chain services provider to manufacturing customers, and TestEquity, a leader in electronic test and measurement solutions.

Through its collective businesses, DSG is dedicated to helping customers lower their total cost of operation by increasing productivity and efficiency with the right products, expert technical support, and fast, reliable delivery to be a one‑stop solution provider. DSP serves 120,000+ long‑standing customers in several diverse end markets supported by more than 3,000 dedicated employees and strong vendor partnerships. DSG ships from strategically located distribution and service centers to customers in North America, Europe, Asia, South America, and the Middle East.

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