Empowering people, creating technology.
Responsibilities :
- Provide customer service via phone, email, fax, or in person.
- Co-ordinate rush deliveries with production, tech services, and purchasing.
- Be the point of contact for Customers, Distributors and Outside Sales Staff.
- Use SAP software to prepare proposals, quotes and order placement.
- Use SAP software for receiving, shipping, moving, etc. of goods.
- Track status of existing orders and shipments.
- Maintain facility resources and tractability of documentation.
- Support the service center unit with activities such as dismantling and cleaning mechanical seals and components, checking seal components for defects and dimensional deviations from manufacturing drawings, and static testing / dynamic testing.
Identify materials and decide if a repair is possible or replacement is required.
- Produce reports for quotation purposes and scope of repairs.
- Assembly / packaging seals for shipment to the customer (new and repaired).
- Meet the requirements of EBCA Quality Standards, HSE policies, and control EBCA design & development procedures.
- Some basic machining (manual milling, surface grinder and lapping) as part of seal repair.
- Must be able to react to change productively and undertake other tasks as assigned.
- Understand and execute good housekeeping, such as 5S.
- Support Maintenance tasks when necessary (equipment, building, fixture, change of layout, machine installation).
- Represent the department for external audits (ISO 9001, others).
- Support annual inventory process.
- Be an active member of the Quality Management System, auditing other departments.
Qualifications :
- A high school diploma or equivalent is required. Associate degree preferred.
- 2-5 years of related work experience.
- Intermediate level skills with SAP, Microsoft Office (Outlook, Excel and Word).
- An advantage is a working knowledge of mechanical seals.
- Basic knowledge of blueprint reading.
- Knowledge of materials (metals, etc.) - technical background is a plus.
- Ability to speak fluently and effectively to customers and employees of the organization.
- Strong organizational skills.
- Solve practical problems.
- Computer literate Microsoft Word, Excel, Outlook, and Database applications.
- Work on SAP platform.
- Ability to work under pressure, independently and undertake site visits to customers.
- Work independently or with others as needs arise.
- Requires good judgement and a professional demeanor.
- English is mandatory, and French is a plus.
Service Center & Sales Support Technician (f/m/d)
Support the service center unit with activities such as dismantling and cleaning mechanical seals and components, checking seal components for defects and dimensional deviations from manufacturing drawings, and static testing / dynamic testing. Provide customer service via phone, email, fax, or in p...
lubrication technician - automotive service and repair
Education: No degree, certificate or diploma.Add or replace hydraulic and transmission fluids.Change engine oil and lubricate running gears or moving parts of automobiles, trucks or heavy equipment.Grease booms, pulleys, buckets and other components of heavy equipment.Replace oil, air and fuel filte...
Field Service Support Technician
This team interfaces with the Service Desk and other support teams to achieve the deliverables supporting the ITSD contract. This position is a desk side position that will require an individual to solve customer support issues by visiting the customers location and may involve supporting multiple f...
information technology (IT) support technician
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. ...
Automotive Service Technician (Edmonton, City Center)
Registered Journeyman Automotive Service Technician preferred, apprentices will also be considered. Fountain Tire Edmonton City Center. You will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, including commercial fleet vehicles, and completing work orders ensuring t...
user support technician
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. ...
Customer Service And Sales Support Representative
Core Responsibilities: Respond to customer inquiries via phone, email, and chat Resolve customer complaints and concerns in a timely and professional manner Provide product information and solutions to customers Support the sales team with lead generation, data entry, and sales research Maintain acc...
Work From Home - Sales Representative
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and...
Sales Associate
Are you a motivated and outgoing individual looking for a dynamic sales career? Look no further! We’re hiring Sales Associate to join our expanding team. Learn from each sales interaction and continuously improve your sales techniques and approaches. Maintain a high level of self-motivati...
Papa Johns Pizza part time delivery driver Edmonton NE pay in cash
Note: Please drop by your resume to our store or give us a call for any query....