Adecco in partnership with our client are currently hiring several full-time Inbound Sales Advisors to deliver outstanding customer service and support to our client's valued Members in this remote position. This role is ideal for a proactive, empathetic communicator who thrives in a fast-paced environment and is committed to exceeding expectations.
- Pay Rate : $42k to $45K (depending on experience)
- Location : Remote
- Shift : 8am to 8pm Mondays to Saturdays and Sundays every 2nd weekend
- Job type : Permanent | Full-time
- Vacancy Status : This posting is for an existing vacancy .
Responsibilities :
Respond to inbound telephone inquiries and resolve member concerns promptly and professionallyNavigate multiple systems to facilitate accurate and efficient resolution of member requestsDeliver exceptional customer service while meeting and exceeding internal quality standards and KPIsMaintain a positive and empathetic communication style when handling member issuesEnsure compliance with all company policies and proceduresQualifications :
Completion of post-secondary education2-3 years of proven customer service experienceExcellent communication and interpersonal skillsStrong problem-solving abilities and a proactive approach to issue resolutionAbility to multitask effectively in a fast-paced environmentGenuine, empathetic communication styleMust be available to work varied shifts, including weekends and holidaysMust attend all scheduled training sessions (time off is not available during training)Mu st be legally eligible to work, and reside in CanadaAre you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
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