Application Support Administrator

Operations & Service Full Time Mississauga, ON Remote

Revolutionize Patient Care : Solve problems and enhance experiences with your technical support expertise!

Are youready to revolutionize healthcare through tech? Can you deliver exceptional support, 24 / 7 while working independently and efficiently from home? Are you a problem-solver skilled in troubleshooting complex technical issues? Do you have a passion for innovation?

If your answer is “Yes”, keep on reading!

The Opportunity

RealTime Medical delivers innovative application solutions that improve patient care and meet the unique needs of our healthcare customers by empowering radiologists to work efficiently and sustainably and providing our healthcare customers with tailored solutions that meet their unique needs and streamline workflows. YOU will support the daily 7 / 24 / 365 operations of teleradiology and our cutting-edge software services that streamline healthcare delivery!

The Role

We offer

• A remote work environment with occasional in-person team meetings
• A learning culture with plenty of development opportunities
• Collaborative and supportive team
• The opportunity to work with innovative healthcare technologies and solutions
• Work with passionate people interested in improving healthcare services

You will

The Candidate

Must-have qualifications

Nice to have experience

Accuracy :

The understanding of the necessity and value of accuracy and attention to detail; the ability to process information with high levels of accuracy.

Collaboration :

Collaborates with other members of formal and informal groups in the pursuit of common missions, vision, values, and mutual goals. Places team needs and priorities above individual needs. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others’ contributions and achievements.

Thoroughness :

Defines and organizes tasks, responsibilities, and priorities. Takes responsibility for timely completion.

Communications for Results :

Clearly and effectively transmit technical and business information, ideas, opinions, and conclusions orally and in writing.

Problem-Solving :

Anticipates, identifies, and defines problems. Seeks root causes. Develops and implements practical and timely solutions.

The Company

We’re Canada’s largest teleradiology network. As clinicians, we’ve pioneered ground-breaking A.I. technology to improve diagnostic efficiency and quality while reducing burnout. Our solution delivers optimal workflow, workload balancing and first-of-a-kind multidimensional peer learning to over 30 hospitals and clinics.

Our Mission :

Significantly improve the timeliness and quality of care patients receive.

How :

Carefully deploying innovative solutions and services that improve diagnostic efficiency, quality, and communications.

Culture :

We are a team of highly motivated professionals with strong interpersonal skills dedicated to improving the care patients receive.

How to Apply

If you :

RealTime is the place for you! We look forward to receiving and reviewing your application!

We thank all applicants for their interest!

Our Commitments

RealTime Medical is an equal-opportunity employer dedicated to building a diverse and inclusive team. We encourage applications from all qualified candidates and will accommodate applicants’ needs throughout the recruitment, assessment, and selection process. If selected to participate in the process, please inform RealTime Medical of the nature of any accommodation(s) that you may require.

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