Service managerLabrie Environmental Group • Barrie, ON, CA
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Service manager
Labrie Environmental Group • Barrie, ON, CA
Il y a 9 jours
Type de contrat
- Temps plein
Description de posteBachelor’s degree in Business, Mechanical Engineering, or related field (MBA an asset) 8+ years of service / customer support management experience in heavy equipment Strong leadership, communication, and problem-solving skills Solid knowledge of hydraulic, electrical, and pneumatic systems Ability to manage multiple priorities in a customer-focused environment Customer-focused mindset Strong attention to detail and accuracy Problem-solving and follow-through Time management and organizational skills Referral program Health insurance Dental insurance Emphasis on health and safety in the workplace Clean and healthy work environment Opportunities for additional training Opportunities for advancement Recognition programs Company events!
The Labrie Group is one of North America's three largest manufacturers of waste management equipment.
Labrie Group Solution is our new service office
Join our proud team!
Service Manager
JOB OVERVIEW
The Service Manager leads all technical service and customer support activities for Labrie Environmental Group products, ensuring exceptional customer satisfaction. This role oversees service operations, warranty programs, technical support, and national accounts while collaborating closely with internal teams (engineering, manufacturing, sales) to drive continuous improvement in service quality, processes, and products.
- Lead and manage customer support (field service, call center, service center)
- Build strong relationships with customers, distributors, and national accounts
- Oversee warranty programs, service documentation, and technical publications
- Analyze service performance data and implement improvements
- Manage, coach, and evaluate technical and support teams
- Provide technical expertise across departments
- Contribute to strategic and financial planning
- Travel regularly to customer sites
PROFILE
PERSONNALITY
Professional communication and teamwork
LABRIE PROFILE
Come and put your expertise to work on our sturdy, high-quality trucks, helping local municipalities become cleaner and greener!
Hiring Excellence!
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Service manager • Barrie, ON, CA
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