Service manager

The Labrie Group is one of North America's three largest manufacturers of waste management equipment.

Labrie Group Solution is our new service office

Join our proud team!

Service Manager

JOB OVERVIEW

The Service Manager leads all technical service and customer support activities for Labrie Environmental Group products, ensuring exceptional customer satisfaction. This role oversees service operations, warranty programs, technical support, and national accounts while collaborating closely with internal teams (engineering, manufacturing, sales) to drive continuous improvement in service quality, processes, and products.

• Lead and manage customer support (field service, call center, service center)
• Build strong relationships with customers, distributors, and national accounts
• Oversee warranty programs, service documentation, and technical publications
• Analyze service performance data and implement improvements
• Manage, coach, and evaluate technical and support teams
• Provide technical expertise across departments
• Contribute to strategic and financial planning
• Travel regularly to customer sites

PROFILE

PERSONNALITY

Professional communication and teamwork

LABRIE PROFILE

Come and put your expertise to work on our sturdy, high-quality trucks, helping local municipalities become cleaner and greener!

Hiring Excellence!

#J-18808-Ljbffr