Customer Service Specialist Sales Sherbrooke, QC

Location: Sherbrooke, QC
Number of position(s) to be filled: 1
Employment status: Permanent
Work timetable: Full time
Shift: Day
Starting Date: As soon as possible

FTE Drilling is one of the most specialized companies in the drilling industry. We offer services covering various types of drilling, particularly in Canada and West Africa. To successfully complete its projects, FTE Drilling has built a large fleet of highly specialized vehicles to carry out commercial, residential, and industrial work. We are known for our high-quality work in the following areas:

Water well drilling

Geothermal drilling

Directional drilling

Sonic drilling

We are currently looking for a Customer Service Advisor to manage the Sherbrooke store.

If you’re ready to take on new professional challenges within a fast-growing company, send us your resume!

ROLE AND RESPONSIBILITIES

You will be responsible for the following tasks:

• Perform in-store sales
• Answer customer inquiries in-store and by phone
• Recommend appropriate solutions based on their needs
• Carry out physicochemical analyses for customers
• Forward results to the sales representative
• Restock the store as needed
• Ensure a pleasant in-store experience through clear and logical merchandising
• Advise customers on the appropriate type of analysis

BENEFITS

• Group insurance (eligible after 3 months of continuous employment)
  • Medical and paramedical expense insurance
  • Long-term disability insurance
  • Vision and dental care insurance
  • Travel insurance
  • Short-term disability insurance
  • Life insurance
• Financial compensation for clothing purchases
• Work-life balance support
• Regional disparity bonus
• Employee Assistance Program (EAP)
• Service recognition program
• Deferred Profit Sharing Plan (DPSP)

REQUIREMENTS

High school diploma

Knowledge of plumbing is an asset

2 years of customer service experience

Bilingual in English and French

WORKING CONDITIONS

• Work-life balance
• Insurance coverage

BONUS

Annual bonus

EQUAL OPPORTUNITY EMPLOYER

This employer adheres to the principle of employment equity and implements an equal access employment program for women, Indigenous peoples, visible minorities, ethnic minorities, and persons with disabilities.

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