Business Analyst Change Management

Role Descriptions:

Lead analyze document and manage requirements with stakeholders by applying a variety of techniques to probe elicit challenge understand and gain consensus on requirements.

Identify document and validate current state processes and support stakeholders to design the desired future state provide recommendations and or direction based on the end-to-end customer experience when making decisions.

Ensure business processes systems impacted by requirements are analyzed and the acceptance criteria clearly demonstrates the changes to business process systems to meet customer needs.

Work with Change Management to assess and ensure that customer and employee experience stakeholder impacts are appropriately identified and managed

Ensuring that requirements-related dependencies and constraints are documented by bridging the communication between business and technology stakeholders

Working with relevant stakeholders on defining acceptance criteria sufficiently for testing and supporting the development of test scripts and subsequent testing of developed solutions (as appropriate) including communication of issues and resolution.

Manage the traceability of business requirements.

Leverage specialized domain product and systems knowledge to have a thorough understanding of the business product and vision provide business product subject matter expertise as well as recognize and drive the focus toward business value.

Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement.

Ensure timely notification and escalation of possible issues problems while assessing options and recommendations for prompt resolution

Ensure work meets associated regulatory and framework controls standards and best practices.

Effectively communicate with stakeholders to ensure alignment to delivery framework and objectives.

Apply analytical skills to effectively understand business problems impacted stakeholders and proposed solutions to ensure alignment to bank risk appetite.

Identify document and actively manage material risks and issues escalating to appropriate leadership when necessary to ensure the timely and unimpeded progress of work.

Promptly manage concerns from stakeholders and ensure timely and effective problem resolution.

Support change management planning and activities including those that ensure operational readiness.

Support implementation and post-implementation planning and activities.

Support Request for Information (RFI) or Request for Proposal (RFP) planning and activities when required.

Provides support oversight and guidance in the delivery of requirements with focus on quality reusability scalability and innovation.

Experienced in business analysis and delivery execution practices and standards

Experienced and acts as a conduit for business and user interaction with technology Leveraging specialized domain product