CRM Solutions Lead - QTC Processes

CRM Solutions Lead – QTC Processes

Join to apply for the CRM Solutions Lead – QTC Processes role at Lansweeper

Department : Operations : Quote-to-Cash & Financial Applications

Location : Remote (EMEA, LATAM, NORAM)

Role Summary

We’re looking for a CRM Solutions Lead – QTC Processes to drive the maturity and optimization of Lansweeper’s global Salesforce and Quote‑to‑Cash (QTC) landscape. This hybrid role blends hands‑on Salesforce development (80%) with solution design and architecture ownership (20%), contributing directly to our Digital Sales, Renewals, and FinOps initiatives. You’ll play a critical part in defining and evolving our CRM backbone, ensuring process efficiency, system scalability, and a seamless customer and internal user experience.

What You’ll Do

• Design, develop, and maintain scalable Salesforce solutions aligned with Lansweeper's digital sales and renewal architecture.
• Support and optimize end‑to‑end QTC flows including lead management, quoting, subscription management, billing, and financial synchronization CRM solutions.
• Collaborate with Finance, Sales, Revenue Operations, and Integration teams to ensure smooth process handoffs across systems.
• Participate actively in digital transformation projects, contributing to both architectural discussions and hands‑on technical delivery.
• Identify opportunities for automation, simplification, and process standardization across CRM and QTC ecosystems.
• Oversee day‑to‑day Salesforce operations (BAU), ensuring stability, data integrity, and user enablement.
• Document and communicate system designs, data flows, and best practices while mentoring team members to strengthen CRM capabilities.

Job Requirements

Required Skills & Experience

Nice‑to‑have

The Ideal A‑Player

Why Join Lansweeper

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Software Development

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