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CRM Solutions Lead - QTC Processes
CRM Solutions Lead - QTC ProcessesLansweeper • Austin, QC, CA
CRM Solutions Lead - QTC Processes

CRM Solutions Lead - QTC Processes

Lansweeper • Austin, QC, CA
30+ days ago
Job type
  • Full-time
Job description

CRM Solutions Lead – QTC Processes

Join to apply for the CRM Solutions Lead – QTC Processes role at Lansweeper

Department : Operations : Quote-to-Cash & Financial Applications

Location : Remote (EMEA, LATAM, NORAM)

Role Summary

We’re looking for a CRM Solutions Lead – QTC Processes to drive the maturity and optimization of Lansweeper’s global Salesforce and Quote‑to‑Cash (QTC) landscape. This hybrid role blends hands‑on Salesforce development (80%) with solution design and architecture ownership (20%), contributing directly to our Digital Sales, Renewals, and FinOps initiatives. You’ll play a critical part in defining and evolving our CRM backbone, ensuring process efficiency, system scalability, and a seamless customer and internal user experience.

What You’ll Do

  • Design, develop, and maintain scalable Salesforce solutions aligned with Lansweeper's digital sales and renewal architecture.
  • Support and optimize end‑to‑end QTC flows including lead management, quoting, subscription management, billing, and financial synchronization CRM solutions.
  • Collaborate with Finance, Sales, Revenue Operations, and Integration teams to ensure smooth process handoffs across systems.
  • Participate actively in digital transformation projects, contributing to both architectural discussions and hands‑on technical delivery.
  • Identify opportunities for automation, simplification, and process standardization across CRM and QTC ecosystems.
  • Oversee day‑to‑day Salesforce operations (BAU), ensuring stability, data integrity, and user enablement.
  • Document and communicate system designs, data flows, and best practices while mentoring team members to strengthen CRM capabilities.

Job Requirements

Required Skills & Experience

  • 4–6 years of hands‑on Salesforce development experience (Apex, Flows, Lightning Components, APIs / integrations).
  • Proven expertise in Quote‑to‑Cash processes : lead‑to‑opportunity, quoting, subscription management, and billing.
  • Strong knowledge of system integrations between CRM, ERP, and financial platforms (REST / SOAP APIs, middleware, etc.).
  • Understanding of data modeling, governance, and system performance optimization in Salesforce.
  • Experience with tools like Sales Cloud, Service Cloud, CPQ / Billing, ChargeBee / Maxio and automation platforms (Workato, Boomi, Mulesoft, or similar).
  • Bachelor’s degree in computer science, Information Systems, or equivalent experience.
  • Background in SaaS, subscription, or digital sales environments.
  • Nice‑to‑have

  • Experience with subscription management tools or customer‑facing portals.
  • Exposure to CPQ / Billing implementations or FinOps‑related integrations.
  • Comfort working in hybrid business / technical teams across multiple systems.
  • The Ideal A‑Player

  • Thinks end‑to‑end, connecting CRM design to business outcomes across Sales, Finance, and Operations.
  • Demonstrates strategic thinking and ownership, not just delivery.
  • Proactively identifies ways to automate and simplify processes.
  • Communicates confidently and builds alignment among cross‑functional stakeholders.
  • Contributes to a culture of learning and collaboration by mentoring others.
  • Why Join Lansweeper

  • Be part of a fast‑growing global SaaS company empowering thousands of organizations.
  • Work in a collaborative and forward‑thinking team that values innovation and ownership.
  • Take an active role in shaping the technology and processes behind our global growth.
  • Remote work flexibility and exposure to a dynamic, international environment.
  • Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Other

    Industries

    Software Development

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    CRM Solutions Lead QTC Processes • Austin, QC, CA

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