Front Desk Agent & Night Audit Cover

Job Description

Job Description

Salary : $17-18 / hr + bonuses

We are a seasonal property with positions starting May 6, 2026 until October 2026.

For our international applicants, please note we do not have any LMIA spots available at this time.

Schedule :

3 Front Desk shifts (day / evening)

2 Night Audit shifts (overnight)

Wage :

$17 / hour Front Desk shifts

$18 / hour Night Audit shifts

We are seeking a friendly, professional, and detail-oriented Front Desk Agent / Night Auditor to join our team at our seasonal hotel in the Canadian Rockies. This hybrid role combines guest-facing front desk service with overnight night audit responsibilities and plays a vital role in ensuring an exceptional guest experience and accurate daily reporting.

As a key member of the guest services team, you will be the first point of contact for guests during front desk shifts and the sole overnight representative of the hotel during night audit shifts. This position requires strong customer service skills, attention to detail, and the ability to work independently.

Key Responsibilities

Front Desk Responsibilities (3 Shifts / Week)

• Greet guests and provide a warm, welcoming first impression
• Check guests in and out and process payments
• Answer phones and respond to guest inquiries
• Make and modify reservations
• Handle guest complaints and resolve issues professionally
• Update guest accounts and records
• Book tours and coordinate with other departments
• Perform basic administrative tasks such as filing and data entry

Night Audit Responsibilities (2 Shifts / Week)

Guest Service & Operations (All Shifts)

Security & Overnight Duties (Night Audit Shifts)

Qualifications

Compensation & Benefits

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