Park Information Officer

Job Information

• Job Title : Park Information Officer
• Job Requisition ID : 78811
• Ministry : Forestry and Parks
• Location : South Region – Cypress Hills, Lethbridge District, Pincher Creek District, Writing-on Stone
• Full or Part-Time : Full-Time or Part-Time
• Hours of Work : Up to 40 hours per week
• Permanent / Temporary : Wage
• Scope : Open Competition
• Closing Date : Open Until Suitable Candidate Found
• Classification : Administrative Support 2 (AS2)
• Salary : Administrative Support 2 (AS2) based on 40 hours per week $23.79 - $26.76 per hour

Salary and Benefits

In addition to regular wages, regular Wage employees receive 11.6% in lieu of benefits and vacation leave :

In addition to the regular wages and the additional pay in lieu of benefits and vacation, regular wage employees are entitled to shift premium pay :

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.

For more information about the Ministry of Forestry and Parks, visit our website at : https : / / www.alberta.ca / forestry-and-parks.

For more information on Park locations, visit : https : / / albertaparks.ca / .

Recruitment for 2026 Summer Season

Southern Alberta is looking to recruit the following for the 2026 summer season :

Responsibilities

Information Officer (AS2) – Specific Tasks

Competencies

Agility

You must be agile to anticipate and quickly adapt to changing priorities and situations to effectively meet diverse visitor needs.

Drive for Results

This position requires staff to have the ability to champion innovation and display high standards in programs, initiatives and services, and pay attention to detail, be proactive, and demonstrate good work ethics.

Develop Self and Others

You must be able to proactively learn about the needs of park visitors, reflect on public interactions to identify areas of improvement and create a shared learning environment to lead the delivery of top-level customer service; have the willingness to cross‑train for other areas or duties such as occasionally assisting the maintenance staff.

Build Collaborative Environments

You have the ability to promote collaboration and commitment, encourage broad thinking on projects, work together to eliminate barriers to progress, and facilitate open and respectful dialogue using excellent interpersonal and communication skills with a positive and inclusive attitude.

Systems Thinking

This position is one component of a larger work environment that includes other program areas. It is important to understand how the position contributes to achieving broader Alberta Forestry and Parks goals and outcomes.

Creative Problem Solving

Occasionally challenges arise, and staff must assess options, understand implications and determine appropriate actions to achieve the necessary solutions and need to be able to use a wide range of communication, problem‑solving skills to promptly and professionally address issues.

Qualifications

Required

Equivalency

Additional Requirements

Assets (Skills & Experience)

Terms of Employment

Notes

About Your Work Environment

Cypress Hills Interprovincial Park

A unique landscape that contrasts the surrounding prairie, making it an exciting destination for campers and day users alike. It overlaps the Alberta and Saskatchewan borders. The park lies within the Southeast District of Alberta Parks. The district includes Red Rock Coulee and Michelle Reservoir. The park is located 65 km south of Medicine Hat and covers approximately 200 sq km of provincial park. The focal point is the Elkwater Townsite with 300 cottages, 10 campgrounds, 5 group camps and front & backcountry comfort camping. Information Officers work out of the Visitor Centre and the Elkwater Townsite providing information, retail services, campground registrations and reservation support. Onsite, fully furnished staff housing may be available for rent.

Park Lake Provincial Park

Located 15 minutes west of Lethbridge, Information Officers work closely with all teams in the Southwest Area to provide Visitor Services in parks including Police Outpost Provincial Park, St. Mary Reservoir Provincial Recreation Area and more. Information Officers welcome guests, provide information, offer visitor support for campground registrations and reservations, and may travel to other parks and campgrounds in the district to do the same. Onsite, fully furnished staff housing may be available upon request.

Chain Lakes Provincial Park

Located in the Diamond Valley area and west of Nanton. Alberta Parks is searching for a Lead Information Officer to base from Chain Lakes Provincial Park but also travel throughout the Southwest Area to welcome guests, provide information, offer visitor support for campground registrations and reservations to visitors. Onsite, fully furnished staff housing is available for rent.

Police Outpost Provincial Park

Located southwest of Cardston, in the Southwest Area. The Lead Information Officer works closely with the Park Lake Team to provide Visitor Services in the following parks : St. Mary Reservoir Provincial Recreation Area, Payne Lake Provincial Recreation Area, Woolford Provincial Park and more. Information Officers welcome guests, provide information, offer visitor support for campground registrations and reservations, and may travel to other parks and campgrounds in the district to do the same. Onsite, fully furnished staff housing may be available upon request.

Lake Provincial Park (Beauvais)

Located 20 km southwest of Pincher Creek. Alberta Parks is searching for Information Officers to operate out of Beauvais Provincial Parks. Staff based in this area also provide Visitor Services in Castle Provincial Park, Chinook Provincial Recreation Area, Lundbreck Falls Provincial Recreation Area, Oldman Dam Provincial Recreation Area and more. Information Officers travel throughout the Southwest to welcome guests, provide information, offer visitor support for campground registrations and reservations to visitors. Onsite, fully furnished staff housing may be available for rent.

Writing‑on‑Stone / Áísínai’pi Provincial Park

Located 42 km east of Milk River, AB and is an important cultural site to the Blackfoot people. It was designated a UNESCO World Heritage Site in 2019 and welcomes visitors from all over the world to experience the unique badlands environment and its deep cultural connections. Information Officers work out of both the visitor centre and campground store providing information, retail services, campground registrations and reservation support to visitors. Onsite, fully furnished staff housing are available for rent.

Instructions for your Resume

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https : / / www.alberta.ca / job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post‑secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) ( https : / / www.alberta.ca / international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https : / / canalliance.org / en / default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Alba Ngjelo at Alba.Ngjelo@gov.ab.ca.

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