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customer service supervisor (except financial services)
customer service supervisor (except financial services)Reindeer Early Childhood Education Ltd. • Strathmore, AB, CA
customer service supervisor (except financial services)

customer service supervisor (except financial services)

Reindeer Early Childhood Education Ltd. • Strathmore, AB, CA
Il y a plus de 30 jours
Type de contrat
  • Permanent
Description de poste
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 hours per week
  • Education:
  • Expérience:

    • Education

  • Secondary (high) school graduation certificate

    • Work setting

  • Education

    • Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Conduct performance reviews
  • Co-ordinate, assign and review work
  • Supervise office and volunteer staff
  • Oversee the preparation of reports
  • Oversee development of communication strategies
  • Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
  • Manage contracts
  • Establish and implement policies and procedures
  • Work with minimal supervision
  • Answer electronic enquiries
  • Provide customer service
  • Advise senior management
  • Set up and maintain manual and computerized information filing systems
  • Plan and organize daily operations
  • Evaluate daily operations
  • Coordinate the flow of information within the team

    • Computer and technology knowledge

  • MS Excel
  • MS PowerPoint
  • MS Windows
  • MS Word
  • MS Outlook
  • Google Docs

    • Area of work experience

  • Reports and records
  • Charts, tables, graphs and diagrams

    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks
  • Ability to work independently

    • Personal suitability

  • Client focus
  • Excellent oral communication
  • Ability to multitask

    • Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting?

    • Experience

  • 1 year to less than 2 years

    • Other benefits

  • Free parking available
  • On-site daycare available

    • Support for newcomers and refugees

  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

    • Support for Indigenous people

  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
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Customer service supervisor (except financial services) • Strathmore, AB, CA

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