customer service supervisor (except financial services)Reindeer Early Childhood Education Ltd. • Strathmore, AB, CA
customer service supervisor (except financial services)
Reindeer Early Childhood Education Ltd. • Strathmore, AB, CA
30+ days ago
Job type
- Full-time
- Permanent
Job description
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Education
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Conduct performance reviews
- Co-ordinate, assign and review work
- Supervise office and volunteer staff
- Oversee the preparation of reports
- Oversee development of communication strategies
- Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
- Manage contracts
- Establish and implement policies and procedures
- Work with minimal supervision
- Answer electronic enquiries
- Provide customer service
- Advise senior management
- Set up and maintain manual and computerized information filing systems
- Plan and organize daily operations
- Evaluate daily operations
- Coordinate the flow of information within the team
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
- MS Outlook
- Google Docs
- Reports and records
- Charts, tables, graphs and diagrams
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Ability to work independently
- Client focus
- Excellent oral communication
- Ability to multitask
- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting?
- Free parking available
- On-site daycare available
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Work setting
Tasks
Computer and technology knowledge
Area of work experience
Work conditions and physical capabilities
Personal suitability
Screening questions
Other benefits
Support for newcomers and refugees
Support for Indigenous people
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Customer service supervisor except financial services • Strathmore, AB, CA
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