Cash Application Associate

Key Responsibilities

• Review / Resolve within Lockbox items Lockbox processors cannot correctly identify.
• Accurately post all incoming payments to the proper customer and / or General Ledger accounts within established processing guidelines.
• Accurately post adjustments for division branches and departments in the Home Office within the established processing timeframes.
• Provide support and training to internal and external co-workers on use of Ebill / Enrollment applications.
• Respond to Customers’ emails / phone calls and letters.
• Update customer accounts and General Ledger payments when checks are not honored by bank.
• Provide research and corrections of misposted payments and other information as necessary.
• Analyze, reconcile and resolve accounting discrepancies in cash application batches and customer accounts.
• Prepare, log and maintain records and reports of the deposits, processed payments, adjustments and corrections.
• Assist with the research of Unapplied Cash (UAC) on active and canceled accounts.
• Process requests debit and credit entries as needed as well as moving monies between customer accounts.
• Verify accuracy and validity of request for refunds and updated Customer accounts accordingly.
• Develop and maintain spreadsheets and forms as necessary.
• Provide excellent customer services to internal and external customers.
• Effective and efficient navigation and use of Tower, JD Edwards, Excel, Word, Internet, Outlook and applications such as Cash Apps Import, BB&T Archives and applications specific to Cash Applications processing.
• Act as back-up to the Mailroom Coordinator – acceptance and delivery of incoming mail, sorting of mail, preparing outgoing mail for mailing, preparing Express mail for pick-up.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.

Knowledge, Skills, Abilities And Competencies

Physical / Mental Demands

Working Conditions

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

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