Desktop Support Pro - Windows, SCCM & End-User Help

A leading engineering firm in Waterloo is looking for a Desktop Support Analyst to join their IT Services team. In this role, you'll handle hardware setup and resolve complex IT issues, ensuring excellent client service. The ideal candidate will have a technical degree and at least 3-4 years of experience in IT support, alongside strong troubleshooting skills in a Microsoft environment. This position offers opportunities for collaboration and professional growth.

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