VIP Account Manager - OntarioTriskel Consulting • Toronto, ON, Canada
VIP Account Manager - Ontario
Triskel Consulting • Toronto, ON, Canada
Il y a plus de 30 jours
Type de contrat
- Temps plein
Description de posteBachelor's degree in a related field or equivalent work experience. Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management within Real Casino environment. Profound understanding of your country iGaming market, along with in-depth knowledge of player preferences. Outstanding communication and interpersonal skills. Strong analytical capabilities, with a data-driven approach to decision-making. Proficiency in using customer relationship management (CRM) tools and other relevant software. Ability to work effectively both independently and as part of a team. Flexibility in terms of working hours, as VIP player management may occasionally require evening and weekend availability. Exceptional problem-solving skills and the capacity to remain composed under pressure. Able to work on B2B bases initially and from the office once open (around November) Availability to work on shifts Monday to Sunday until 2,00am (night shifts and weekends are worked from home)
Our client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in. As the VIP Account Manager, you will play a pivotal role in nurturing and managing high-value players within your market. Your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide tailored experiences to ensure the loyalty and satisfaction of the VIP players.
Responsibilities
- Develop and maintain strong, personalized relationships with high-value players in your market.
- Serve as the main point of contact for VIP players, promptly addressing their inquiries, concerns, and requests.
- Provide customized support to VIP players, including managing deposit and withdrawal requests, resolving payment issues, and ensuring a seamless gaming experience.
- Gain an in-depth understanding of VIP player preferences and proactively deliver personalized promotions, bonuses, and incentives to maximize player value.
- Continuously monitor and analyze player activity, identifying trends and opportunities to enhance player engagement and retention.
- Collaborate with the marketing team to design targeted campaigns and promotions specifically tailored to VIP players in your region.
- Stay up-to-date with the latest product developments, game features, and promotions to effectively communicate this information to VIP players.
- Handle VIP player complaints and disputes with a focus on fair and efficient resolutions
- Provide regular reporting on the performance of your VIP players, accompanied by recommendations for improvement to the management team.
Requirements :
Great communication skills in English.
A customer-centric mindset with a firm commitment to delivering top-tier customer service.
Créer une alerte emploi pour cette recherche
Account Manager • Toronto, ON, Canada
Offres similaires
Do you want to play a key role in driving the growth, development, and positive impact of an ambitious healthcare scale‑up? As a dynamic Account Manager, you will be the face of Momo Medical for he...Voir plus
Peninsula is the global leader in HR and Health & Safety consultancy and software, supporting over 140,000 businesses worldwide.
With more than 40 years of experience and offices across Canada, ...Voir plus
JOB POSTING Key Account Manager Full Time, Permanent Location : Head Office, Toronto, ON The Opportunity : Genuine Health currently has an opening for a Key Account Manager to join...Voir plus
Besty AI is the leading AI-native operating system for the $120B hotel and short‑term‑rental industry.We’re a venture-backed seed stage startup backed by Ridge Ventures, Grand Ventures, and Bungalo...Voir plus
Embark on a rewarding career with Fire Safety and Protection (FSP)!.FSP's rich multi-decade history is built on lasting customer relationships and continued high-quality service.We are proud to...Voir plus
We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally.
We have been recognized and certified ...Voir plus
Job Description : Account Manager / Sr.Account Manager at 1Milk2Sugars, you will be responsible for managing client accounts and leading the execution of strategic marketing & PR campaigns.You wil...Voir plus
Manager, FP&A – 18 Month Contract.As Manager, FP&A, you’ll be a key business partner to senior leadership, driving financial insights that shape strategic decisions.
You’ll lead forecasting, budgeti...Voir plus
At Rethink, our promise to you is that you will do the best work of your career.We know that to do the best work, we have to create and promote an environment where people are happy, inspired, appr...Voir plus
Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 25 well-known brands and over 24,000 people, but we all play for the sa...Voir plus
We are Compass Digital—the digital and technology arm of Compass Group North America.We build and scale digital products and technologies to exceed the expectations of our guests and clients.Backed...Voir plus
Une carrière à la Banque Nationale, c'est avoir un impact direct sur la clientèle.En tant que directrice ou directeur en développement hypothécaire, tu accompagnes la clientèle du secteur des Parti...Voir plus
KRGinsure, a trusted tradename of RRJ Insurance Group Ltd.Ontario’s leading brokerages with branch offices across Southern Ontario.
We pride ourselves on tailored solutions, strong market relationsh...Voir plus
A North American marketing agency is seeking an experienced Account Director to lead integrated client campaigns from strategy to execution.
This role involves overseeing cross-functional teams, man...Voir plus
Account Manager - Desjardins Agent Team Member.Are you outgoing and customer-focused? Do you enjoy working with the public? Do you crave a meaningful career and embrace change? If you answered yes ...Voir plus
Our client, an international player within the online entertainment sector is building a new VIP team and looking for experienced VIP Account Managers for the different markets they operate in.As t...Voir plus
Since 2012, Rightsline has been revolutionizing rights and royalties management with its leading IP Commerce SaaS platform.
Trusted by global innovators like Disney, Amazon, Spotify, and the NFL, ou...Voir plus
Do you want to play a key role in driving the growth, development, and positive impact of an ambitious healthcare scale‑up? As a dynamic Account Manager, you will be the face of Momo Medical for he...Voir plus
Account Manager (Southern Ontario)
Momo Medical Inc • Toronto
Temps plein
Dernière mise à jour : il y a 8 heures • Offre sponsorisée • Nouvelle offre
Account Manager
Peninsula Canada • Toronto, ON, Canada
Temps plein
Dernière mise à jour : il y a 3 jours • Offre sponsorisée
Key Account Manager
Genuine Health • Toronto, ON, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Onboarding Specialist
Besty AI • Greater Toronto Area, Canada
Temps plein
Dernière mise à jour : il y a 12 heures • Offre sponsorisée • Nouvelle offre
Sales Account Manager
Fire Safety and Protection • Markham, ON, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Canada Retail Account Manager
Dr. Squatch • Toronto, ON, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Account Manager / Sr. Account Manager
1Milk2Sugars • Toronto, ON, Canada
Temps plein +1
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Manager FPA
Vaco by Highspring • Markham, Ontario, CA
Permanent +1
Dernière mise à jour : il y a 3 heures • Offre sponsorisée • Nouvelle offre
Account Manager
Rethink Canada • Toronto, ON, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
VIP Account Manager
Entain • Toronto, ON, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Associate Product Manager
Compass Digital • Greater Toronto Area, Canada
Temps plein +1
Dernière mise à jour : il y a 1 jour • Offre sponsorisée
Directeur développement hypothécaire- Ontario
Banque Nationale • Richmond Hill, ON, Canada
Temps plein
Dernière mise à jour : il y a 1 jour • Offre sponsorisée
Personal Insurance Account Manager
KRGinsure • Greater Toronto Area, Canada
Temps plein +1
Dernière mise à jour : il y a 16 jours • Offre sponsorisée
Experiential Account Director — Hybrid Toronto
The Kitchen North America • Toronto C6A, ON, Canada
Télétravail
Temps plein
Dernière mise à jour : il y a 2 jours • Offre sponsorisée
Account Manager
Aleem Ravji Insurance and Financial Services • Newmarket, ON, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
VIP Account Manager - Ontario
Triskel Consulting • Toronto, ON, Canada
Temps plein
Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
Account Expansion Representative
Rightsline • Toronto, ON, Canada
Temps plein
Dernière mise à jour : il y a 23 jours • Offre sponsorisée
Account Manager (Southern Ontario)
Momo Medical B.V. • Toronto
Temps plein
Dernière mise à jour : il y a 6 heures • Offre sponsorisée • Nouvelle offre