Web and Form Specialist

Affiliation : MoveUP

Employment Status : Full-Time Regular

Salary : $2,666.00 bi-weekly

Short-term Incentive Eligible : no

Workplace Flexibility : No

Posting End Date : Open until filled

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of with a diverse team of over 2,800 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Responsibilities

• Maintain corporate web applications and online forms within timelines to achieve client objective, which include :

Respond to inquiries, recommend appropriate course of action and / or assist with required changes; and obtain appropriate approvals.

Review, design and revise forms to reduce redundancy and inefficiency.

Use web templates and create form layouts that support communication goals and adhere to corporate standards.

Review and provide input to support information architecture and layouts for web and forms.

Act as liaison between internal and external end users to ensure a smooth publication process of corporate web content and form applications Administers, procurement, storage, and distribution of forms; liaise with printers and suppliers.

Prepare specifications, negotiate with vendors, inspect products, and manage inventory.

Process and reconcile variance reports and unit invoices.

Maintain website and forms governance and records Administer cloud-hosted electronic signature systems and answer related questions.

Maintains records, indexes, and control files and records for web content and forms.

Ensure current web content best practices are followed; manage governance of the content management system.

Liaise with users to determine needs within budget, etc.

Production of binder artwork as required, including procurement of binders, tabs and printed material that is compatible with vendors.

Act as a resource to clients regarding the publishing process including : Provide assistance and explore ideas to identify and resolve problems.

Review for consistency, quality and accuracy.

Create and review online forms to meet operational needs Consult with end users regarding form requirements.

Determine appropriate action (i.e. consolidation or revision of existing forms, creation of new form, system and procedural change).

Set up user permissions.

Provide form data to clients.

Troubleshoot first level web-related operational issues, working closely with Information Services. Administer the web publishing environment, including : Maintain content author permissions.

Implement workflow based on client requirements.

Create and maintain support reference material and training documents.

Requirements

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the page for additional information.

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our .