Account Manager, Small Business (Vancouver / Surrey / Coquitlam)

Account Manager, Small Business (Vancouver / Surrey / Coquitlam)

Secteur d’activité : Services bancaires personnels et commerciaux

Lieu de travail : Surrey, Colombie-Britannique, Canada

Horaire : 37.5 heures par semaine

Détails de la rémunération : $65,600 – $98,400 CAD.

Base salary determined by skills, experience, location, and other factors. Variable components and benefits are available in the TD compensation program.

Department Overview : Small Business Banking is a dynamic division within the Business Banking Portfolio at TD, with a vision to be the Official Partner of Big Dreams for Canadian small and medium‑sized businesses. We focus on building strong personal and professional relationships with our Small Business Banking clients. Our dynamic professionals are committed to supporting client needs—including starting a business, managing stability and stress, growing, and transitioning a business. Our strategy is to be better business bankers while making small business banking easy and affordable for local business owners.

Job Description : Are you known for forming long‑lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, get on board as an Account Manager, Small Business. In this role you will deliver legendary customer experience, drive profitable growth, and achieve target results. Additionally, you will :

• Build, maintain, and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and finding opportunities that enable personalized information and advice best suited for the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable the provision of holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of business tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation, and teamwork, and ensure timely communication of issues.

Job Requirements :

Specific Locations :

À propos de nous : La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde.

Processus d’entrevue : Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats afin de leur faire part de notre décision.

Mesures d’adaptation : L’accessibilité est importante pour nous. N’hésitez pas à nous faire part de toute mesure d’adaptation dont vous pourriez avoir besoin pour participer sans entraves au processus d’entrevue.

Exigences linguistiques (Québec Seulement) : Sans Objet

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