Quality Assurance Specialist

Mold Masters is hiring a Quality Assurance Specialist to support our operations in Georgetown, Ontario. The Quality Assurance Specialist is responsible for ensuring that products, services, and processes consistently meet internal, customer, and regulatory quality standards. This position oversees auditing, monitoring, and evaluation of manufacturing and operational processes, supplier and vendor quality performance, and finished goods integrity. The role supports continuous improvement by identifying defects and deviations, resolving quality issues, and maintaining systems and standards that ensure timely delivery of compliant, high‑quality products. The position requires professional proficiency, the ability to solve non‑standard quality challenges, and effective self‑management with periodic supervision.

What You’ll Do

• Measure and record, as required, all dimensions to drawing specifications, and provide disposition of parts that do not meet specification.
• Operate and program CMM machines.
• Calibrate various gauges to known standards, including database administration.
• Read and understand drawing requirements.
• Apply testing best practices using hand tools to validate machined components.
• Maintain organizational skills; accurate data collection, storage, and retrieval.
• Work in a manufacturing environment.
• Learn and use quality ERP system (SAP).
• Manufacture tight‑tolerance parts.
• Achieve rework and scrap reduction goals and at least 95% on‑time inspections performed for the value stream.
• Calibrate basic tools to known standards.
• Maintain 5S standard and autonomous checklist.
• Communicate to operator and / or supervisor when nonconformity is found; email Quality Supervisor / Engineer on repetitive issues.
• Maintain records of all inspections performed according to established procedures.
• Support tool calibration efforts by notifying Production Supervisor of upcoming or overdue status.
• Make recommendations for productivity and / or method improvements.
• Ensure compliance with Health and Safety program, including emergency response.
• Ensure ISO 9001 : 2015 guidelines are followed; follow job instruction sheets and tag procedures.
• Other duties may be assigned.

Basic Requirements

Preferred Qualifications

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25 lb. Specific vision abilities may include the employee’s ability to see near and far distances.

Who We Are

Mold‑Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co‑injection systems are utilized by customers of all sizes in every industry, from small local manufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50+ year history, we’ve built our reputation on delivering the best performance through our broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity and lower part cost. Unlock your operations’ full potential with Mold‑Masters. Mold‑Masters is an Operating Company of Hillenbrand.

Hillenbrand (NYSE : HI) is a global industrial company that provides highly‑engineered, mission‑critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit : www.Hillenbrand.com.

EEO : The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity / expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

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