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contact centre agent - customer service
contact centre agent - customer serviceRembrandt Charms • Scarborough, ON, CA
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contact centre agent - customer service

contact centre agent - customer service

Rembrandt Charms • Scarborough, ON, CA
Il y a 15 jours
Type de contrat
  • Temps plein
  • Permanent
Description de poste
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work setting

  • Retail/wholesale establishment/distribution centre
  • Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Perform general office duties
  • Receive and log complaints
  • Answer clients' inquiries and provide information
  • Type of product

  • Jewellery
  • Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Security and safety

  • Basic security clearance
  • Bondable
  • Criminal record check
  • Transportation/travel information

  • Public transportation is available
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Personal suitability

  • Punctuality
  • Excellent oral communication
  • Organized
  • Reliability
  • Initiative
  • Dependability
  • Honesty
  • Adaptability
  • Analytical
  • Creativity
  • Efficiency
  • Energetic
  • Goal-oriented
  • Hardworking
  • Integrity
  • Positive attitude
  • Proactive
  • Time management
  • Screening questions

  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Health benefits

  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Other benefits

  • Free parking available
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Contact centre agent customer service • Scarborough, ON, CA

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