contact centre agent - customer serviceRembrandt Charms • Scarborough, ON, CA

No longer accepting applications

contact centre agent - customer service

Rembrandt Charms • Scarborough, ON, CA

17 days ago

Job type

Full-time

Permanent

Job description

Work Term: Permanent
Work Language: English
Hours: 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years

Work setting

Retail/wholesale establishment/distribution centre

Tasks

Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Perform general office duties
Receive and log complaints
Answer clients' inquiries and provide information

Type of product

Jewellery

Computer and technology knowledge

Internet
MS Excel
MS Outlook
MS Windows
MS Word

Security and safety

Basic security clearance
Bondable
Criminal record check

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure

Personal suitability

Punctuality
Excellent oral communication
Organized
Reliability
Initiative
Dependability
Honesty
Adaptability
Analytical
Creativity
Efficiency
Energetic
Goal-oriented
Hardworking
Integrity
Positive attitude
Proactive
Time management

Screening questions

Are you authorized to work in Canada?
Do you have experience working in this field?
Do you live near the job location?

Health benefits

Disability benefits
Health care plan
Paramedical services coverage
Vision care benefits

Other benefits

Free parking available

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Contact centre agent customer service • Scarborough, ON, CA

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