Warehouse Supervisor (two-year contract)

Responsibilities

Position Summary : The ‘Warehouse Supervisor’ role oversees warehouse operations of a dedicated McDonald’s distributorship with responsibility for planning / scheduling of manpower and equipment of the hourly workforce while nurturing an environment that maximizes employee safety, involvement and morale. Further, this position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.

Within the scope of his / her responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury / collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets / service. This position provides strong technical support as well as direction, guidance & leadership to the Warehouse and Transportation Departments at an assigned distribution centre.

Position Responsibilities may include, but not limited to :

• Plan and execute daily manpower requirements for current day and week, keeping overtime to a minimum
• Conduct daily shift meetings, communicating appropriate safety and operational messages, taking suggestions and answering questions
• Assign daily work duties to warehouse workers ensuring safety, service and productivity and reliability requirements are met
• Manage work flows efficiently, meeting the requirements of our Collective Bargaining Agreement
• Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages an asset)
• Create and maintain production and / or master delivery schedules, including route, restaurant and other pertinent information
• Maintain associated employee bids
• Maintain statistical information on employees productivity.
• Maintain and audit weekly payroll entries for warehouse workers
• Provide training, support and direction to employees to ensure understanding of and adherence to standard operating procedures (SOP’s)
• Oversee quality control for in-house product
• Conduct near miss, injury and collision investigations, completing corrective actions promptly and communicating resolutions broadly
• Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one-another
• Review service providers’ performance to ensure service and quality requirements are met and cost controls are met

Leadership

Administration

Facility & Equipment

Qualifications

Required Skills and Experience :

Physical Demands and Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

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