Eagle's Eye Manager

You will:

• Be an advocate for health and safety, ensuring a clean, safe & fun working environment.
• Achieve key objectives and targets established for the Eagle’s Eye Restaurant and Suites, ensuring these facilities have the necessary resources to deliver on objectives.
• Provide direction and guidance to the Eagle’s Eye Team, ensuring effective communication between other departments to fulfill overall resort objectives.
• Drive high service standards and enhance quality of offerings, including presentation of menus and developing the beverage and wine program through key suppliers.
• Recruit, coach and administrate a high performing front of house team to meet business needs and objectives
• Work floor and/or bar shifts as business levels and staffing requires in order to meet outlet business objectives
• Daily and weekly monitoring of restaurant expenses with a focus on beverages and front of house staffing
• Assist with the development of seasonal operating budgets
• Collaborate in the planning, execution and follow up of weddings, special events and group functions.
• Represent Kicking Horse Mountain Resort to suppliers, sponsors and business representatives in a professional and ethical manner.
• Perform other duties as assigned.

You:

• Have 3 to 5 years’ experience in a leadership role within a resort Food & Beverage operation.
• Are passionate about the mountain/resort lifestyle.
• Have a dynamic, outgoing & enthusiastic attitude, providing an exceptional guest experience.
• Hold a proven track record in developing and maintaining service standards.
• Possess a comprehensive knowledge of fine food, wine and service.
• Have previous special function, event or wedding experience.
• Have experience administering an operating budget and managing operating/labour costs.
• Are fluent with MS Office (Outlook, Word, Excel) and Point-of-Sale software.
• May be exposed for periods of extreme weather on resort (snow, cold, rain, wind).
• Are able to work extended and flexible hours, including evenings, weekends & holidays.
• Are physically capable of standing for extending periods and lifting up to 30 pounds.
• Hold a WSET, ISG or equivalent certificate - an asset.
• Hold a post-graduate diploma, certification, or degree - an asset.