Overview
Port443 tightens the connection between innovation, excellence, and fun. Our products—My Music Staff, TutorBird, and AthletaDesk—are constantly evolving, connecting with thousands of users worldwide. We value listening to feedback and keeping our members at the heart of what we do.
Oh, and did we mention the donuts?
About You
This is a one-person role. You’ll own IT, keeping our on‑premises infrastructure secure, stable, and running smoothly, while partnering with the team on our AWS / cloud systems. You’ll be our behind‑the‑scenes hero.
You’ve got an eye for detail, test backups, and stay calm when the Wi‑Fi isn’t working. You’re approachable, patient, and ready to crack a nerdy joke while troubleshooting. Bonus points if you share one in your application.
What You Bring
- Comfortable being the sole owner of on‑prem IT—setting priorities, improving systems, and keeping everything reliable.
- Hands‑on Windows server / network administration and end‑user IT support.
- Experience with AWS (Aurora, EC2, RDS, CloudFormation, IAM, Route 53, CloudWatch) and willingness to partner with the team on cloud infrastructure.
- Comfort juggling both on‑prem systems and cloud services.
- Willingness to be fully on‑site and handle occasional after‑hours / on‑call needs.
- A "roll up your sleeves" mindset – you like fixing things and making them stay fixed.
Nice to Have
MySQL / Aurora DBA experience : performance tuning, backups, replication.Scripting (PowerShell, Bash).SaaS industry or security / compliance experience.Familiarity with IIS troubleshooting and Windows services.What You’ll Do
Ownership & AccountabilityOwn the reliability, security, and day‑to‑day operation of on‑prem IT infrastructure.
Be the primary point of accountability for on‑prem backups, monitoring, access control, and incident response.Partner with the team on AWS / cloud systems, deployments, monitoring, and incident response.Administer Active Directory and Windows endpoints (with some macOS).Own and maintain Ubiquiti / UniFi networking, FortiGate firewall, and Hyper‑V virtual hosts.Manage Veeam backups, Windows servers, patching, and endpoint protection.Administer and support the Asterisk VoIP system.Troubleshoot day‑to‑day IT issues for a small, friendly office team.Support, maintain and optimize the AWS stack (Aurora MySQL, EC2, CloudFormation, IAM, Route 53, CloudWatch) while partnering with the team.Support Windows IIS application deployments and TeamCity build / deployment pipelines.Help improve monitoring, reliability, and incident response processes in the cloud.Contribute to our immutable deployment process for customer‑facing applications.Database Administration
Administer and tune Aurora MySQL clusters (parameter groups, snapshots, replicas, failover).Support developers with query / index strategies and performance troubleshooting.Ensure backups, restores, and disaster recovery are tested and reliable.Who You’ll Be Working With
Dan is our founder and a back‑end and AWS expert. He handles tricky problems and expands his model train empire.
Todd is our all‑in‑one IT guy, QA tester, and the person behind most technical tickets. He tests proactively and brings a joke to every situation.
Other Perks / Benefits
Free snacks and coffee – because we know the way to your heart.Fun company social events throughout the year – significant others are welcome.Cool company swag when we hit milestones – check our IG for past goodies.Comprehensive health benefits plan – time to book that dentist appointment.When you join Port443, you’re joining a team that blends innovation, excellence, and fun. To apply, submit your cover letter, resume, and your favourite donut flavour.
P.S. A real human reads every submission, so let your personality shine.
Please note that while we appreciate every application, we may not be able to respond to all applicants. If you make it to the next round, we’ll be in touch!
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