Director, Quantitative

Junction Collective - Toronto, ON, Canada

Tagged :

Pharma , Market Research , Director

Our client is an award winning, globally recognized, pharma / healthcare focuses, primary market research company.

Job Summary

The role of the Director — QUANTITATIVE is to provide strategic leadership across all aspects of quantitative market research projects, including project set up, questionnaire development, fieldwork management, debrief writing, and client presentation through to project close. The Director works to identify profoundly rich and deep human behavioural insights either purely from quantitative research results or combined with other sources (such as qualitative or desk research) to drive strategic solutions. Directors must be comfortable working in an entrepreneurial fast paced environment and able to clearly verbalize their point of view, as well as like working in a team environment.

Core Competencies Required

Accountability

Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines for work and strives to meet the company's standard of best work. Demonstrates reliability and integrity daily.

Strategic Thinking

Analyzes, synthesizes, and interprets information gathered from a variety of sources to elevate thinking and to ensure successful client results.

Leadership

Maintains a professional and positive manner even under changing or uncertain conditions. Works well with a wide range of individuals to lead projects and provide support, coaching, encouragement, and direction to more junior staff.

Organizational Awareness

Shows commitment to the company vision and strategic goals by acting in accordance with organizational expectations and through having a solid understanding of the internal environment / culture. Uses knowledge of any existing procedures to solve issues and accomplish goals.

Teamwork

Works positively and effectively with others to reach a common goal. Participates actively in group activities and collaboration fostering a team environment.

Essential Skills Required

Communication & Presentation Skills

Expresses and transmits information with consistency, clarity, and confidence

Ability to communicate with ease both in written and verbal form

Demonstrates active listening techniques in order to effectively understand, interpret outcomes, and formulate next steps

Is keenly aware of the audience in a meeting, and calibrates tone and content to connect with the participants

Understands implications of the content, and the way in which content is presented

Delivers prepared presentations to clients, presents ideas in a compelling way and answers straightforward questions

Project Management

Effectively runs multiple projects within timelines

Ability to prioritize work flow to meet project deliverables

Acts as day-to-day primary point of contact with clients

Ability to lead client project kick off meetings

Accountable for keeping project tracker up to date and approve invoices if acting as project lead

Client Management

Understands and manages client expectations and ensures they are met through execution and deliverables

Proactively manages client needs without client or Senior Management promptingActively problem solves to overcome challenges and develops win / win solutions for client and company

Ensures timely communication with clients

Builds client relationships that instil confidence and trust

Ability to deconstruct a client need into the required knowledge areas to pursue and develop client-ready questionnaires

Translated qualification criteria into a clear and focused Screener section

If needed, integrates analytical techniques appropriately

Is able to explain questionnaire set-up and flow to client

Pre‑identifies potential risks for adverse event reporting within the questionnaire

Fieldwork Management

Collaborates with external vendors to ensure the programming of the survey is accurate by testing the link

Monitor soft launch, and checks soft launch data for quality and accuracy

Monitor full field launch by analyzing the qualification rate of respondents. If screener bottlenecks are identified, builds recommendations for screener adjustments and negotiates them with the client

Monitor adverse events, and if needed report them to the client by using their processes

Data Analysis and Synthesis

Collaborates with external vendors to develop an Analysis Plan based on key strategic variables in the questionnaire approved by VP, Quantitative and / or client

Finalize Data Tables by integrated open‑ended coding

Build Advanced Analytics deliverables

Build data slide shells, and populate with final data

Debrief Writing

Manages the debrief writing process, including brainstorm meetings, in a timely manner

Leverages Strategic Oversight (SO) as required

Visualizes concepts or insights in an impactful way

Contributes to elevating all debriefs with strategic thought

Ability to work independently with templated debriefs

Business Development

With internal briefing and direction, contributes to the development of proposals (including costing)

Ability to speak with clients about HB approaches at a general level

Can identify organic business opportunities

Specific Role Requirements

Education

Minimum bachelor’s degree in life or applied sciences, business, or marketing

Experience

Proven experience (7+ years) in QUANTITATIVE market research, with a focus on the pharmaceutical industry.

Technical Skills

Medium to Advanced proficiency in Microsoft Excel, Outlook, Power Point, and Word

Must be eligible to work in Canada and / or the US

Travel may be required for project work, e.g., client presentations

Languages

Fluent in written and verbal English

Fluency in a secondary language is an asset – particularly French

Logistic Requirement

Hybrid work structure - remote and in‑office (GTA location).

USA or out of Province Candidates may be considered.

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