Talent.com
Remote Bilingual Customer Service Representative
Remote Bilingual Customer Service RepresentativeMillennium 1 Solutions • Winnipeg, Manitoba
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Millennium 1 Solutions • Winnipeg, Manitoba
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.A Career at NTT DATA Means:

  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!

  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:

As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers in English or French . We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Position: Bilingual Customer Service RepresentativePosition Status: Full Time - RemoteHours of Work: Monday - Sunday 8:00am - 12:00am ESTDepartment: Customer Service RepresentativeRate of Pay: $16.00 - $20.00/Bilingual (French/English) Open to residents of Alberta, Manitoba, and Ontario.Responsibilities:

  • Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
  • To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
  • Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
  • Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
  • Remain current on program and product information by being committed to continuous learning.
  • Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.
Requirements:

  • Demonstrated passion for customer satisfaction excellence and prior experience would be considered an asset.
  • Bilingual (English/French) a requirement.
  • Interactive customer service environment required.
  • Related experience in the food and/or retail industry considered an asset.
  • Strong and developed oral and written communication skills, including typing, spelling, and grammar.
  • Demonstrated ability to implement change efforts.
  • Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
  • Advanced knowledge of PCs and familiarity with system navigation.
  • Positive attitude and demonstrated ability to get along with others.
  • Professional, empathetic, and naturally caring conversational style.
  • Display tact and diplomacy in handling all levels of customer interaction.
  • Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
  • Ability to work all required shifts.
Diversity. Equity. Inclusion.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.BIND
Créer une alerte emploi pour cette recherche

Remote Bilingual Customer Service Representative • Winnipeg, Manitoba

Offres similaires

Bilingual Customer Service Rep

VoiceLogWinnipeg, MB, CA
Temps plein

Bilingual Customer Service Rep.Job Type: Full Time – Work from Home.AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc.ECC (Energy Choice California), Synerg...Voir plus

 • Offre sponsorisée

Bilingual Account Manager (Remote)

Strauss event & association managementWinnipeg, MB, CA
Télétravail
Temps plein

As Bilingual Account Manager (Membership Manager) with Strauss event & association management, you utilize your experience in the promotional products industry and English and French language skill...Voir plus

 • Offre sponsorisée

Bilingual Membership & Partnerships Manager (Remote)

Strauss event & association managementWinnipeg, MB, CA
Télétravail
Temps plein

A management consultancy specializing in event and association management is seeking a Bilingual Account Manager (Membership Manager) to support member recruitment and services, manage booth and sp...Voir plus

 • Offre sponsorisée

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingGrey, Manitoba
Télétravail
Temps plein
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Voir plus

 • Offre sponsorisée

Bilingual Implementation Associate - Remote

Employment Herowinnipeg, mb, ca
Télétravail
Temps plein

Employment Hero a pour mission de simplifier et de valoriser l’emploi pour tous.Notre système d’exploitation de gestion de l’emploi réunit le recrutement, les RH, la paie et les avantages sociaux d...Voir plus

 • Offre sponsorisée

Bilingual Implementation Associate - Remote - winnipeg

Employment Herowinnipeg, mb, ca
Télétravail
Temps plein

Employment Hero a pour mission de simplifier et de valoriser l’emploi pour tous.Notre système d’exploitation de gestion de l’emploi réunit le recrutement, les RH, la paie et les avantages sociaux d...Voir plus

 • Offre sponsorisée

Experienced Bilingual Team Lead in Customer Service Leadership

IntouchCXWinnipeg, MB, CA
Temps plein

Join a forward-thinking team as a Bilingual Team Lead.Harness your leadership skills to supervise CSRs, ensure training success, and foster professional growth within a customer-centric environment...Voir plus

 • Offre sponsorisée

Customer Service Representative Birchwood Winnipeg, MB

Birchwood Automotive GroupWinnipeg, MB, CA
Temps plein

This position reports directly to the Contact Centre Manager.This position requires a person with excellent communication, multitasking, and interpersonal skills.The main duty of the Customer Servi...Voir plus

 • Offre sponsorisée

Bilingual Dealer Care Associate - Hyundai Capital Canada

Hyundai Capital Canadawinnipeg, mb, ca
Temps plein

French and English is required for this role.Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group.We go to market under the service brands Hyundai Motor Fi...Voir plus

 • Offre sponsorisée

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupWinnipeg, Manitoba, CA
Télétravail
Temps plein +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed....Voir plus

 • Offre sponsorisée

Bilingual Group Service Specialist

Empire Lifewinnipeg, MB, ca
Temps plein +2

Bilingual Group Service SpecialistLocation: Hybrid - Montreal or Toronto OfficeThe total target compensation (TTC) range, including salary and target bonus, is $55,968 - $98,580.This TTC range is a...Voir plus

 • Offre sponsorisée

Customer Service Representative

Grupo NORSWinnipeg, MB, CA
Temps plein +1

Select how often (in days) to receive an alert:.With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and rep...Voir plus

 • Offre sponsorisée

Benefits Manager-Canada & LATAM (Remote)

CrowdStrikeWinnipeg, MB, CA
Télétravail
Temps plein

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations.Since 2011, our mission hasn’t changed — we’re here to stop breaches...Voir plus

 • Offre sponsorisée

Bilingual Dealer Care Associate

Hyundai Capital Canadawinnipeg, mb, ca
Temps plein

French and English is required for this role.Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group.We go to market under the service brands Hyundai Motor Fi...Voir plus

 • Offre sponsorisée

Remote Benefits Representative – Earn Residual Income

AO-Globe LifeWinnipeg, MB, CA
Télétravail
Temps plein

A leading supplemental benefits company is expanding and seeks Benefits Representatives to join their team in Winnipeg, Manitoba.This remote position requires excellent customer service skills and ...Voir plus

 • Offre sponsorisée

Bilingual Contact Center Supervisor – Lead & Elevate Service

DHL ExpressWinnipeg, MB, CA
Temps plein

A leading logistics company is seeking a Bilingual Contact Centre Supervisor in Winnipeg to oversee a team of advisors and ensure high standards of customer satisfaction.You will manage service inq...Voir plus

 • Offre sponsorisée

Bilingual Claim Manager

Empire Lifewinnipeg, MB, ca
Temps plein +2

Bilingual Claim ManagerLocation: Remote, or if local to an office, hybrid - Kingston, Toronto, or MontrealThe total target compensation (TTC) range, including salary and target bonus, is $55,968 - ...Voir plus

 • Offre sponsorisée

Customer Service Representative

HUB InternationalWinnipeg, MB, CA
Temps plein +2

Customer Service Representative page is loaded.Customer Service Representative.Apply remote type Onsite locations Winnipeg, MB time type Part time posted on Posted 8 Days Ago job requisition id R00...Voir plus