Talent.com
Millennium 1 Solutions
Remote Bilingual Customer Service RepresentativeMillennium 1 Solutions • Winnipeg, Manitoba
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Millennium 1 Solutions • Winnipeg, Manitoba
30+ days ago
Salary
CA$16.00 hourly
Job type
  • Full-time
  • Remote
Job description

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.A Career at NTT DATA Means:

  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!

  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:

As a Bilingual Customer Service Representative, you will be a leading Brand Ambassador serving as the first point of contact for customers in English or French . We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Position: Bilingual Customer Service RepresentativePosition Status: Full Time - RemoteHours of Work: Monday - Sunday 8:00am - 12:00am ESTDepartment: Customer Service RepresentativeRate of Pay: $16.00 - $20.00/Bilingual (French/English) Open to residents of Alberta, Manitoba, and Ontario.Responsibilities:

  • Deliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.
  • To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.
  • Respond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
  • Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.
  • Remain current on program and product information by being committed to continuous learning.
  • Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.
Requirements:

  • Demonstrated passion for customer satisfaction excellence and prior experience would be considered an asset.
  • Bilingual (English/French) a requirement.
  • Interactive customer service environment required.
  • Related experience in the food and/or retail industry considered an asset.
  • Strong and developed oral and written communication skills, including typing, spelling, and grammar.
  • Demonstrated ability to implement change efforts.
  • Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
  • Advanced knowledge of PCs and familiarity with system navigation.
  • Positive attitude and demonstrated ability to get along with others.
  • Professional, empathetic, and naturally caring conversational style.
  • Display tact and diplomacy in handling all levels of customer interaction.
  • Ability to resolve complex, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
  • Ability to work all required shifts.
Diversity. Equity. Inclusion.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.BIND
Create a job alert for this search

Remote Bilingual Customer Service Representative • Winnipeg, Manitoba

Similar jobs

Bilingual Customer Service Representative (Retail)

Empire Lifewinnipeg, mb, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Bilingual Customer Service Rep

VoiceLogWinnipeg, MB, CA
Full-time

REMOTE Bilingual French/English Customer Service Agent.AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc.ECC (Energy Choice California), Synergy Solutions, ... Show more

 • Promoted

Bilingual Customer Service Professional

All Weather GroupWinnipeg, Canada
Full-time

Customer Service Professional at the Lethbridge Customer Solutions Centre, responsible for communicating with customers, processing orders, creating quotes, and coordinating schedules.Requires stro... Show more

 • Promoted

Bilingual Account Manager (Remote)

Strauss event & association managementWinnipeg, MB, CA
Remote
Full-time

As Bilingual Account Manager (Membership Manager) with Strauss event & association management, you utilize your experience in the promotional products industry and English and French language skill... Show more

 • Promoted

Remote Bilingual Sales Center Agent (FR/EN)

Strategic Storage PM Canada, ULCWinnipeg, MB, CA
Remote
Full-time

A leading self-storage company in Toronto is hiring a Bilingual Call Center Agent to assist customers with their storage needs.This role involves receiving inbound sales calls, making recommendatio... Show more

 • Promoted

Client Service Representative - $21.50/h - Remote

JunkLuggers CanadaWinnipeg, MB, CA
Remote
Full-time

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Show more

 • Promoted

Bilingual CX Specialist (EN/FR) — Remote Canada

Too Good To GoWinnipeg, MB, CA
Remote
Full-time

A leading food waste reduction company is seeking a bilingual Customer Experience Specialist in Canada.This fully remote role involves providing exceptional service and empowering customers to join... Show more

 • Promoted

Bi-lingual Customer Service Representative

Williams-Sonoma, Inc.Winnipeg, MB, CA
Full-time

Full-Time Customer Service Agents – Work from Home!.Must be fully fluent in both French and English.They are people who truly care about creating a seamless experience for our customers.Agents are ... Show more

 • Promoted

Bilingual Customer Service For Travel Coordination - Remote

ABL Employment.comWinnipeg, Canada
Remote
Full-time

Bilingual customer service representative needed for travel coordination.Role involves assisting customers with inquiries, managing bookings, and resolving travel issues remotely.Requires GDS exper... Show more

 • Promoted

Remote Bilingual Customer Service Agent (French/English)

Williams-Sonoma, Inc.Winnipeg, MB, CA
Remote
Full-time

A leading home goods company is seeking Full-Time Customer Service Agents to work from home.The ideal candidates must be fluent in both French and English and will assist customers with a variety o... Show more

 • Promoted

Bilingual Account Representative

Johnston Group Inc.Winnipeg, MB, CA
Full-time

Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses.JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Emp... Show more

 • Promoted

Bilingual Annuity Services Specialist - Remote

Société Financière ManuvieWinnipeg, MB, Canada
Remote
Full-time

Une compagnie de services financiers recherche un expert en produits de rente à Montréal.Ce poste inclut assurer des paiements en temps voulu aux clients et gérer des interactions avec différents i... Show more

 • Promoted • New!

Bilingual Customer Engagement Associate

BET99winnipeg, mb, ca
Full-time

BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more

 • Promoted

Bilingual Travel Support Agent Remote

Randstad CanadaWinnipeg, MB, CA
Remote
Full-time

Transform your career as a Remote Bilingual Travel Agent with Randstad Canada.This innovative role centers on utilizing your Amadeus skills for top-tier customer service.We are seeking a solutions-... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifewinnipeg, mb, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Bilingual Customer Support & Tech Specialist (EN/FR) Remote

Beyond HostingWinnipeg, MB, CA
Remote
Full-time

A leading e-commerce service provider in Canada is seeking a bilingual Customer Service Representative to handle support tickets, live chats, and phone calls in both English and French.Applicants s... Show more

 • Promoted

Join Our Remote Team as a Bilingual Customer Service Representative

NTT DATA, Inc.Winnipeg, MB, CA
Remote
Full-time

Serve as a pivotal customer service link as a Remote Bilingual Customer Service Representative.Utilize your bilingual skills in English and French to provide exceptional service while making every ... Show more

 • Promoted

Remote Bilingual Customer Service Associate

Medline Industries, LP.Winnipeg, MB, CA
Remote
Full-time

A leading healthcare solutions provider is seeking a Bilingual Customer Service Associate to engage with customers and resolve inquiries.The successful candidate will have at least 2 years of custo... Show more

 • Promoted

Remote Bilingual Customer Support Agent

NTT America, Inc.Winnipeg, MB, CA
Remote
Full-time

Become a Remote Bilingual Customer Support Agent at NTT DATA.This full-time role emphasizes empathy and effective communication with customers in both English and French.At NTT DATA, we believe our... Show more

 • Promoted

Insurance Customer Service - Bilingual

Arise Virtual SolutionsWinnipeg, MB, CA
Full-time

Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products, and are look... Show more