Community Services Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY :

The Community & Family Services Worker assists individuals and families who are seeking aid and assistance from or have been referred to The Salvation Army St. Catherines. This position also supports relevant, holistic, programming and special events developed to meet the needs of the individuals and families served through the St. Catharine’s Community Services. The work of this position supports the organizational desire to balance transactional distribution services with relational and transformational ministry. Working collaboratively with the leadership of the St. Catharine’s Church, they will support programs where a spiritual focus can be applied, and The Salvation Army mission and vision can truly come to life.

Accountabilities : Client Services and Programs

• Conduct initial intake application and screen clients for general emergency assistance, including food, clothing household needs, referrals etc.
• Create a safe space for clients and their families where they can explore their practical, social, emotional and spiritual needs.
• Through conversation and prayer, shares the hope and love of Jesus in a manner that supports and respects the faith journey of our clients and their families.
• Oversee the activities of the various programs, organize, and ensure that the facility is tidy and clean, adequate stock levels, sort and process donated goods and process clients through the various programs.
• Under the direction of the Corps Officer (supervisor), assist with new and existing program and service provisions in the community. Ensure a spiritual dynamic, and focus, in all programming, including facilitated access for clients to pastoral services and other church-based programs.
• Work collaboratively with other CS staff to maintain, promote and improve the profile of TSA St. Catharines Church and its Community Service programs within the community; actively promote Church and CS programs to clients.
• Network with Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program.
• Participation at community meetings / client referrals as directed by supervisor.
• Oversee, support and where applicable participate in the following seasonal programs provided by the Community and Family Services i.e., Christmas Hampers, Christmas Kettles, Camp Programs, Summer Backpack program; aid with other programs as required.
• Refer clients for pastoral support as required.

Supervision

Finance & Administration

Health and Safety

Perform other related duties as required.

Critical Relationship Management

Conducts Routine Interactions.

Internal : Corps Officer, staff, volunteers, clients, donors.

External : Community, clients, Government, and community social service agencies.

Managerial / Technical Responsibilities

Financial and Material Management

Working Conditions

The above responsibilities must be performed The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.

Education, Experience and Qualifications3>

Education, Qualifications and Certifications

Experience and Skilled Knowledge

Skills and Capabilities

Compensation

The target hiring range for this position is $34,555.52 to $43,194.39 with a maximum of $51,833.27.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Accommodation

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

#J-18808-Ljbffr