Regional Coordinator (Front of House Ops & Team Lead)

The Role

The Regional Coordinator (RC) is a regional leadership role responsible for the performance, consistency, and development of our front-of-house teams across multiple clinics.

You will lead Senior Coordinators and help develop Client Coordinators, ensuring administrative operations run smoothly, scheduling systems are disciplined, and client experience is consistent across locations.

This is a performance-driven leadership role — not an administrative position.

You are building leaders, strengthening systems, coaching teams, and protecting operational excellence at scale.

If Clinic Directors own clinic performance, the Regional Coordinator ensures the operations supporting that performance are stable, disciplined, and high-functioning.

About Axis

Axis Therapy & Performance is a high-standard, education-driven, people-first health network.

We deliver expert physical therapy powered by the human connection. Our mission is to refine the way people move by raising the standard of care, elevating practitioner skill, and creating a consistent, trust-based client experience.

Leadership at Axis is behavioural, not positional.

We expect our leaders to hold the standard, protect the culture, and drive real outcomes

What You’ll Be Responsible For

Senior Coordinator Leadership & Performance Coaching

• Directly lead and develop Senior Coordinators across multiple clinics
• Run leadership coaching sessions and performance reviews
• Audit coaching conversations and escalation decisions
• Strengthen accountability, decision-making, and leadership maturity
• Identify leadership gaps and drive development plans

Client Coordinator Training & Performance Calibration

Administrative Operations & KPI Ownership

Scheduling & Operational Structure

Client Experience & Escalation Management

Recruitment & Team Development

How You Lead

At Axis, leadership means :

What Success Looks Like

Ideal Background

This role is a strong fit for candidates with leadership experience in performance-driven environments such as :

You may be especially successful if you have experience :

Healthcare experience is helpful but not required.

Leadership and performance management experience matter most.

Who This Role Is Not For

This role is not a fit if you :

Schedule & Work Structure

Final Note

This is a high-ownership leadership role focused on developing people, strengthening systems, and scaling operational excellence.

If you want to build teams, coach performance, and help grow a high-performance healthcare organization — we’d love to meet you.

Requirements

Experience & Background

Leadership & Capability

Operational & Performance Skills

Work Structure & Logistics

Benefits

Benefits, Growth & Why Join Axis

Compensation & Benefits

Growth & Leadership Development

Culture & Work Environment

Why Axis

At Axis Therapy & Performance, we are building a high-standard healthcare organization focused on people, performance, and long-term growth.

This role offers the opportunity to develop leaders, build systems, and create meaningful impact across multiple clinics while growing your own leadership capability.

If you want ownership, responsibility, and the chance to build something that lasts — you’ll thrive here.