Talent.com
guest services agent - hotel
guest services agent - hotelBest Western Plus Okotoks Inn & Suites • Okotoks, AB, CA
guest services agent - hotel

guest services agent - hotel

Best Western Plus Okotoks Inn & Suites • Okotoks, AB, CA
Il y a plus de 30 jours
Type de contrat
  • Permanent
Description de poste
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
  • Education:
  • Expérience:
  • Education

  • No degree, certificate or diploma
  • Work setting

  • Hospitality industry
  • Hotel, motel, resort
  • Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
  • Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
  • Security and safety

  • Criminal record check
  • Transportation/travel information

  • Own transportation
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call
  • Experience

  • Will train
  • Employment terms options

  • Day
  • Weekend
  • Health benefits

  • Dental plan
  • Health care plan
  • Other benefits

  • Free parking available
  • Learning/training paid by employer
Créer une alerte emploi pour cette recherche

Guest services agent - hotel • Okotoks, AB, CA

Offres similaires

Night Front Desk Agent & Guest Services Pro

Coast HotelsCalgary, AB, CA
Temps partiel

A well-known hotel chain in Calgary is seeking a Front Desk Agent/Night Auditor to provide excellent customer service during night shifts.Responsibilities include greeting guests, managing check-in...Voir plus

 • Offre sponsorisée

Remote Lodge Front Desk & Guest Services Lead

Aramark CanadaCalgary, AB, CA
Télétravail
Temps plein

A hospitality services provider is hiring a Front Desk Clerk for a remote lodge near Geraldton, Ontario.This role involves ensuring guest satisfaction, assisting with needs, booking reservations, a...Voir plus

 • Offre sponsorisée

Front Desk Agent Club Med Resorts Canada or overseas

Club MedCalgary, AB, CA
Temps plein

Sociable, you know how to connect with our guests and build a trusting relationship.Helpful and attentive, finding the right solution for all our guests.Multilingual, you master at least two langua...Voir plus

 • Offre sponsorisée

Guest Service Agent

Germain Hotels groupCalgary, AB, CA
Temps plein

Alt Hotel Calgary University District.What can I do for you?" is your mantra.We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day.This person a...Voir plus

 • Offre sponsorisée

Guest Services Manager

DataAnnotationCalgary, AB, CA
Temps plein +1

We are looking for a Guest Services Manager to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality o...Voir plus

 • Offre sponsorisée

Remote Guest Support & Reservations Agent

Sandman Hotel GroupCalgary, AB, CA
Télétravail
Temps plein

A leading hospitality company in Toronto seeks enthusiastic Reservations Agents for their Guest Support Centre.You will engage with guests to plan their perfect trips while providing excellent cust...Voir plus

 • Offre sponsorisée

Guest Services Representative

Primacorp Ventures IncCalgary, AB, CA
Temps plein

Amenida Residences, your home away from home in Calgary.We understand the needs of today's travelers and strive to provide a comfortable and convenient experience.We offers premium amenities, inclu...Voir plus

 • Offre sponsorisée

Guest Experience Service Agent

The Travel CorporationCalgary, AB, CA
Temps plein

Enhance guest satisfaction as a Contact Centre Service Agent.Deliver exceptional service and identify upselling opportunities to improve the overall guest experience while building lasting relation...Voir plus

 • Offre sponsorisée

Guest Services Agent

Germain HôtelsCalgary, AB, CA
Temps plein

What can I do for you?" is your mantra.We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day.This person acts as an ambassador with our guests w...Voir plus

 • Offre sponsorisée

Remote Lodge Guest Service Specialist

AramarkCalgary, AB, CA
Télétravail
Temps plein

A hospitality services company in Northeastern Ontario seeks a Guest Service Agent for a remote lodge.The role involves providing exceptional customer service, assisting with reservations, and reso...Voir plus

 • Offre sponsorisée

Bilingual Reservation Agent

ABL Employment.comCalgary, AB, CA
Temps plein +2

Join an industry leader in the reservation system and park management sector.They are a diverse group of people that are unified in the belief that work can be fun, fulfilling, and flexible!.This i...Voir plus

 • Offre sponsorisée

Guest Services Agent

Resorts of the Canadian RockiesCalgary, AB, CA
Temps plein

Guest Services Agent (Full-time, Seasonal).Do you enjoy outdoor adventure? How about meeting like-minded individuals who share a passion for mountain culture? Does a free season pass sound like a g...Voir plus

 • Offre sponsorisée

Guest Services Assistant

Calgary ConventionCalgary, AB, CA
Temps plein

The CalgaryTELUS Convention Centre.Guest Services Assistant in the Guest Services Department.Reporting to the Senior Manager, Event Services, this position provides a full range of guest and busine...Voir plus

 • Offre sponsorisée

Remote Guest Service Associate Role

AramarkCalgary, AB, CA
Télétravail
Temps plein

Elevate guest experiences as a Guest Service Associate in a remote lodge.Provide exceptional customer service, manage bookings, and resolve guest concerns effectively during 14-day rotations.This r...Voir plus

 • Offre sponsorisée

Spa Guest Service Coordinator

Riverside SpaCalgary, AB, CA
Temps plein

Provide exceptional guest services in a spa setting as a Guest Service Agent.Manage reservations, assist guests, and ensure smooth arrivals and departures with attention to detail.This on-site role...Voir plus

 • Offre sponsorisée • Nouvelle offre

Guest Service Agent - Front Desk

Days Hospitality Limited CareersCalgary, AB, CA
Temps plein

Posted Thursday, March 19, 2026 at 4:00 AM | Expires Friday, April 10, 2026 at 3:59 AM.Our philosophy is “to be great you need to have great people”.Accordingly, we are always searching for “great ...Voir plus

 • Offre sponsorisée

Guest Experience Agent - Luxury Front Desk

Fairmont Hotels & ResortsCalgary, AB, CA
Temps plein

A luxury hotel situated in Calgary is seeking a Front Desk Agent to provide personalized guest services and support front office operations.The role entails managing guest check-ins and check-outs,...Voir plus

 • Offre sponsorisée

Remote Bilingual Air Reservations Agent

RedtagCalgary, AB, CA
Télétravail
Temps plein

A prominent travel company is looking for a detail-oriented Bilingual Air Reservation Agent to join their remote team.You will manage customer inquiries, facilitate flight bookings, and provide ess...Voir plus