administrative assistant

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Coordinate the flow of information within the team
• Open and distribute mail and other materials
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• MS Access
• MS Office
• Electronic mail

Area of specialization

• Correspondence
• Reports and records
• Invoices

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Repetitive tasks
• Large workload

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Client focus
• Time management

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers