Parts & Service Support Representative, Refuse (PSSR)Joe Johnson Equipment • Innisfil, ON, CA
Parts & Service Support Representative, Refuse (PSSR)
Joe Johnson Equipment • Innisfil, ON, CA
Il y a 7 jours
Type de contrat
- Temps plein
- Permanent
Description de poste1 Existing Vacancy Field Based Opportunity Full-time, Permanent Anticipated Compensation Range : $80,000.00-$120,000.00 – comprised of a base salary and quarterly bonus opportunity Must have strong verbal and written communication Strong sales and customer service skills Strong understanding of sales processes Self-motivated, results orientated and motivated to exceed targets Ability to plan and execute assignments with general guidelines and work independently Post-Secondary Diploma in Business Administration or a related program OR equivalent professional experience Valid driver’s license with a clean driver’s record Must be able to pass a pre-employment background check 3+ years’ experience in a Customer Service Representative / Outside Sales role or a related position Experience using Customer Relationship Management (CRM) software Experience developing and implementing successful sales strategies Previous exposure to a heavy equipment / refuse industry Service existing accounts and ensure effective and continuous customer communication / interaction Prospect and assess territory for potential new customers Promote and sell represented product lines throughout the territory Prepare quotations for customers, follow up on sales and process orders Organize parts deliveries Acquire and update customer information to ensure up to date customer database Establish a visit plan and schedule weekly Conduct regular visits to customers’ job site / fleets and leverage parts sales opportunities by offering reliable solutions to customers’ requirements Promote promotional products and campaigns Determine customer needs through communicating available service or products, listen to customer concerns, and develop a service solution to best serve the customer Remain knowledgeable of company’s products, market and industry trends, and leading customer strategies Analyze current sales, determine additional areas for potential sales, develop strategies to acquire those sales Produce territory analysis reports on applicable markets Conduct daily / weekly prospecting calls Log all calls and communications with customers to allow for seamless customer support Develop and present parts packages to customers Increase year over year part sales growth, parts gross margin and diversification in product and customer base Collaborate with Sales and Service departments to ensure effective and seamless customer support within the territory Represent the company at industry events as required Complete product training as required to stay on top of product knowledge Other assignments as required
Parts & Service Support Representative, Refuse (PSSR)
LOCATION : The ideal candidate will reside within the Greater Toronto Area or Southwestern Ontario region.
DEADLINE TO APPLY : Monday, January 19, 2026
HOW TO APPLY :
- Complete an internal application form and have your manager sign off on it
- Submit to hrsupport@jjei.com with an updated copy of your resume
POSITION INFORMATION :
SUMMARY :
The Parts and Service Support Representative - Refuse (“PSSR”) is responsible for driving parts and service sales growth for our refuse product lines within the territory. This role will act as a champion and subject expert for our refuse products, and their activities will provide support to a diverse portfolio of existing and new refuse customers. Typical activities will include calling on / visiting customers, prospecting new customers, developing relationships, preparing estimates, providing product demonstrations and acting as a solutions-provider to customers.
ABOUT YOU :
POSITION REQUIREMENTS / QUALIFICATIONS :
Education / Certification :
Experience :
POSITION RESPONSIBILITIES :
If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.
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Parts Representative • Innisfil, ON, CA
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