Senior Contract Operations Analyst

Job Summary
In this role you will oversee and support the contracts associated with Circular Materials & RLG programs. You will help ensure that operations follow contract compliance while also keeping contract information accurate and up to date. You will research and analyze data prepare reports billing and data as needed and act as a key advisor on all contract-related questions with Area Public Sector Solutions. This position plays an important role in helping our teams deliver compliant efficient and well managed services.

Essential Duties and Responsibilities
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Ensures that all Circular materials contracts are properly followed and that any issues are identified and resolved.
• You will work closely with District Managers and other teams to address compliance gaps and support accurate reporting through careful data management and weekly uploads to Circular materials tracking systems while building efficient processes to streamline data collection.
• Responsible for End-to-end management in MAS ensuring routing MPU tracking alerts and address updates are uploaded and accurate to support both Customer Experience and Circular Materials by working with the respective departments.
• Manages complex contracts to ensure effectiveness by monitoring contracts dollar balance and time remaining; recommending whether to extend an existing contract or prepare for bid process.
• Investigates and resolves inquiries regarding contract changes complaints discrepancies disputes defaults contract cancellations and claims. Provides recommendations and prepares corresponding documents for resolutions to management as appropriate.
• Participates in strategic planning for municipal business within Area as it relates to Circular Materials.
• Invoice reconciliation and central communication for all CM-related billing and service inquires consolidating work currently dispersed across multiple employees.
• Coordinates team processes by reviewing daily activities monitoring work developing procedures for administering contracts and training initially the role will have 1 direct report.
• Ensures compliance and stays abreast of all laws rules and regulations applicable to the Areas municipal operations and adherence to overall Corporate governance and business integrity standards.
  

Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelors Degree (accredited) in Business Administration Public Administration or similar area of study or in lieu of degree High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  
• Experience: Minimum of five (5) years of previous system and contract management experience (in addition to education requirements).
  

B. Certificates Licenses Registrations or Other Requirements

• None required.
  

C. Other Knowledge Skills or Abilities Required

• Contract management experience may be required.
  

The expected base pay range for this hybrid position in Kitchener is $94000 - $120000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidates relevant experience education training certifications qualifications and work addition this position is eligible for bonus. This position is for an existing vacancy.

Benefits
At Waste Management each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan Company match on RRSP and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for please click Apply.