Ref ID : 05050-0012454963
Classification : IT Manager
Compensation : $95000.00 to $110000.00 yearly
Robert Half is looking to permanent a permanent HELP DESK MANAGER for a client that is rapidly expanding in the GTA. This role is hybrid.
Please take a look at the summarized information below and apply if you're a good fit!
- Requirements : - At least 3+ Years working as a Help Desk Manager - Office 365 + Hardware Support + Application Support - Basic Helpdesk trouble shooting (Hardware and software support) - Managing ticketing system - XStore Oracle - POS Systems - Managing a remote team - Coaching;
- mentoring; allocating resources - Hands on manager; able to jump into the work when required / projects - Improve service level;
stabilize the team - Strong communication skills; leadership personality Nice to Have : Microsoft Navision, JDA
Job Requirements :
Microsoft Office 365, Computer Hardware, Desktop Hardware, Hardware Troubleshooting, Hardware Upgrades, Application Support, Software Technology, Software Configuration, POS - Point of Sale, Navision, JDA
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