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information technology (IT) service delivery manager
information technology (IT) service delivery managerVFAIRS EVENTS INC • St. John's, NL, CA
information technology (IT) service delivery manager

information technology (IT) service delivery manager

VFAIRS EVENTS INC • St. John's, NL, CA
Il y a 15 jours
Type de contrat
  • Temps plein
  • Permanent
Description de poste
  • Work Term : Permanent
  • Work Language : English
  • Hours : 35 hours per week
  • Education : Bachelor's degree
  • Experience : 5 years or more
  • Work setting

    • Software company
    • Event producer
    • Tasks

    • Coordinate IT projects, including the design and deployment of new IT systems and services
    • Direct and control daily operations
    • Evaluate daily operations
    • Plan and organize daily operations
    • Recruit staff
    • Review operational reports to assess compliance with software and hardware requirements
    • Supervise computer analysts, engineers, programmers, technicians and other personnel
    • Supervise staff
    • Train staff
    • Establish and implement policies and procedures for information systems
    • Authorize the development of specifications for products or services
    • Meet with clients to discuss system requirements, specifications, costs and timelines
    • Robotic process automation
    • Consult with clients after sale to provide ongoing support
    • Project management
    • Plan and manage budgets
    • Prepare manufacturing drawings, specifications and guidelines for production and construct prototype of design
    • Lead sales team in building relationships with business clients and manage negotiations of sales contracts
    • Co-ordinate special events
    • Manage events
    • Test prototypes and production tools
    • Leverage existing natural language processing (NLP) technologies and artificial intelligence (AI) solutions to develop communication assistance features
    • Supervision

    • 11-15 people
    • Staff in various areas of responsibility
    • Computer and technology knowledge

    • Agile
    • Jira
    • Data analysis and interpretation
    • Programming languages
    • MS PowerPoint
    • GitHub
    • Software quality assurance
    • Business intelligence
    • MS SQL Server
    • Computerized testing system
    • Mapping and data visualization software
    • Industrial processes and products experience

    • Quality assurance and control
    • Area of work experience

    • Design
    • Project implementation
    • Information technology (IT) service delivery
    • Management
    • Product development
    • Strategic planning
    • Planning specialization

    • Resource
    • Area of specialization

    • Process improvement
    • Scrum
    • System integration
    • Information systems
    • Testing
    • Quality improvement
    • Development of production processes
    • Risk management
    • Personal suitability

    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Initiative
    • Organized
    • Reliability
    • Team player
    • Proactive
    • Leadership
    • Workplace information

    • Hybrid
    • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits
    • Financial benefits

    • Bonus
    • Registered Retirement Savings Plan (RRSP)
    • Long term benefits

    • Long-term care insurance
    • Other benefits

    • Paid time off (volunteering or personal days)
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    Information Technology Manager • St. John's, NL, CA

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