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Team Lead, Control Centre
Team Lead, Control CentreAecon • Lachine, Quebec, CA
Team Lead, Control Centre

Team Lead, Control Centre

Aecon • Lachine, Quebec, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

What is the Opportunity?

Faster.Smarter.Safer. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada’s #1 utility construction provider. Aecon Technical Solutions Inc. employs highly-trained technicians to perform telecommunications infrastructure installations. Whether at residential, retail, commercial, institutional or hospitality environments ATSI is well-suited to assist clients with their telecom installation needs.

Reporting directly to the Manager, Control Centre, the Team Lead, Control Centre, will be responsible for supporting the control center team in all functions.

What You’ll Do Here

  • Support day‑to‑day Control Centre operations to ensure work is completed accurately and on time
  • Act as a go‑to resource for Resource Associates by answering questions and helping resolve issues
  • Help train and support team members to ensure they understand their roles and expectations
  • Assist with organizing documentation and keeping procedures up to date
  • Communicate challenges, updates, and progress to the Manager, Control Centre
  • Help implement new processes by documenting, training, and supporting the team through change
  • Work closely with employees and contractors to ensure smooth collaboration
  • Provide mentorship, guidance, and encouragement to help the team perform at their best
  • Step in to support Resource Associates when needed
  • Participate in planning discussions and contribute ideas for improving processes and performance

What you Bring to the Team

  • Someone interested in growing into a leadership role
  • Strong communication and people skills
  • Ability to stay organized and manage multiple tasks
  • Comfortable making day‑to‑day decisions and solving problems
  • Ability to work independently and remain calm under pressure
  • Basic to intermediate computer skills (Microsoft Office)
  • Willingness to learn new systems, procedures, and best practices
  • Experience with dispatch, control centres, or technical environments is an asset—but not required
  • Ideal for someone new to leadership or looking to build leadership experience
  • Hands‑on coaching and mentorship provided
  • Opportunity to develop decision‑making, communication, and people‑management skills
  • Exposure to operations, planning, and process improvement
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Team Lead, Control Centre • Lachine, Quebec, CA

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