POSITION SUMMARY
GL Mobile Communications is a locally owned and operated, team-oriented company located in Prince Albert, Saskatchewan. We offer competitive wages, profit-sharing programs, health benefits, group RRSP packages, and employee purchase discounts.
Applicants must be self-motivated, energetic, positive, and eager to expand upon their current knowledge and skillsets. The potential for further advancement within the organization exists for the successful applicant.
POSITION SUMMARY :
The service department is a critical area for the Company. The service department must support sales and other activities as well as respond to various client and customer requirements. The Department needs to prioritize response to varying demands and adapt to continuous change. The Service Technician must ensure that the highest levels of quality are delivered in a timely and cost-effective manner. The Service Technician will report to the Service Coordinator.
This role is focused on our services relating to the aviation industry.
RESPONSIBILITIES
- Represent the Company in all Service Department related matters
- Be familiar with all technological aspects relating to service
- Automated Weather Observation Systems (AWOS)
- Networking / LAN
- Software solutions, configuration, integration
- Continuous training to learn new products and product features
- Provide exceptional support / prioritization in all internal and external related IT matters including, but not limited to :
- Identify customer requirements (i.e. software solutions, configuration, etc.)
- Complete installation process, including the processing of all installation related documentation
- Maintain network, server, and computer device functionality and necessary upkeep / updating
- Customer Service
- Deal with both internal and external customers with a friendly and helpful demeanor
- Maintain continuous relations with primary clients
- Assess customer needs (prioritize)
- Recommend solutions
- Public relations
- Ensure both on-site and in-shop work are completed in a timely manner
- Schedule in-shop and field service work
Duties :
Shop installs (support)Field serviceBench repairSystem design integration and installationMaintain work area and service area cleanlinessContinually apply safe work practicesSCHEDULE
Typically, Monday to Friday 8 : 00 am to 5 : 00 pmOne hour lunch break and two 15-minute breaks provided each daySALARY RANGE
$23-30 per hourREQUIREMENTS
Education :
Electrical Engineering Technology, Computer Engineering Technology, or Instrumentation Technician a definite asset but not requiredExperience :
Installation and servicing relating to electronic equipmentPrevious bench technician experienceExperience in the aviation industry an assetSkills :
ResourcefulSelf-starter and able to work with minimal supervisionGood organizational skills and record keepingTeamwork, communication, and interpersonal skillsEquipment Used :
Electronic Service EquipmentComputer terminalsLaddersDrillsHand-toolsPPE and other Safety EquipmentTypical Physical Demands :
Sitting for extended periods of timeSome work in confined spacesClimbing and liftingTypical Mental Demands :
Working in high places (communication towers and rooftops), dexterity, basic mathematic calculations, system design, analytical skills and problem solvingWorking Conditions :
Work in a Team environmentMay involve work in the evenings and on weekends#J-18808-Ljbffr