Associate Computer Application Support

Req Id : 427746

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.

As part of our team, you will be at the heart of our customer experiences.

Name and description of the hiring department

The Support Field Services team is looking for a dynamic candidate to provide analytical support to Bell's Field Operations teams. This opening is an excellent opportunity for anyone interested in working in a challenging and high-profile environment.

The job requires an individual who is open to change, has strong business acumen and is results-oriented. As such, the candidate must be able to manage change while working efficiently in a collaborative environment with different business units.

Job Duties / Accountabilities

The selected candidate will be responsible for designing, developing and testing internal web applications, and supporting information system operations for our community of users.

• Offer support to existing web application & tool users by diagnosing, isolating, and de-bugging problems with existing applications and reporting
• Build, design, develop and support new web applications and reports in an effort to make Field Services more efficient and productive. Perform unit testing as required
• Analyze and evaluate the requirements for change requests or new applications
• With minimal guidance, gather and analyze information from various sources to ensure its integrity, and resolve any anomalies
• Offer support to web application to users by diagnosing, isolating, and de-bugging problems with existing applications
• Locate and define new process improvement opportunities in existing applications in order to achieve optimal results while ensuring accuracy and adhering to tight deadlines
• Develop and maintain reference documents for internal customers
• Work closely with the manager in charge of the team, and with all managers within our organization and Field Services

Essential Qualifications / Competencies

Preferred Qualifications / Competencies

Working Conditions

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information

Position Type : Union

Job Status : Regular - Full Time

Job Location : Canada : Ontario : Mississauga or Canada : Quebec : Verdun

Work Arrangement : Remote

Application Deadline : 01 / 25 / 2026

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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Bell, one of Canada's Top 100 Employers.

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