Operations Supervisor

Operations Supervisor page is loaded## Operations Supervisorlocations : 7121-Kitchener 139time type : Full timeposted on : Posted Todayjob requisition id : R-93867## Why Choose Us : We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

• General Description :
• As an Operations Supervisor, you will play a critical leadership role within our Collections business unit, overseeing daily operations and ensuring the safe and efficient performance of our drivers. Your responsibilities will include conducting driver observations, leading monthly safety meetings, and maintaining compliance with company policies and industry regulations.You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.
• Schedule : Monday to Friday 4 : 30AM to 1 : 30PM; Rotating Saturdays on-call
• ## As an Operations Supervisor, the Minimum Responsibilities are :
• Supervise and manage the daily operations of multiple collection routes.
• Review daily route sheets to assess financial and operational performance.
• Conduct operational audits and on-road driver observations to ensure efficiency and compliance.
• Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.
• Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.
• Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.
• Participate in the recruitment process, including interviewing, selecting, and training new employees.
• Implement performance management processes, including coaching and progressive discipline as necessary.
• Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.
• Maintain and enforce Environmental Health and Safety (EH&S) programs, including training, safety meetings, and compliance reporting.
• Ensure full compliance with company safety policies, Ministry of Transportation (MTO) regulations, and other applicable industry guidelines.
• Conduct routing assessments. Review existing maps, reroute existing maps and routes.## What We Need From You :
• High school diploma or equivalent.
• Prior experience in a leadership or supervisory role is preferred.
• Possession of or willingness to obtain a valid DZ or AZ driver’s license
• Knowledge of WSIB, MTO regulations and procedures
• Experience operating refuse collection equipment is an asset.
• Strong data entry and analytical skills.
• Union experience is an asset.
• A SAFETY-FIRST mindset is non-negotiable, with a proactive approach to workplace safety.
• Self-motivated with a strong ability to take initiative.
• Must be able to pass all pre-employment requirements## What You’ll Get From Us :
• Competitive Wages and performance bonus : $75k + depending on experience
• Retirement Plan with company match; let us help you save for your future
• Benefits; Medical, Dental, Vision
• Perks, perks, perks! Employee Assistance Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan
• Insurance : Life, Short Term / Long Term Disability
• We thank all applicants for their interest but advise only those selected for an interview will be contacted.
• Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.
• # Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.#
• Our Opportunities
• BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard / play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.

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